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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,429 Reviews

5,429 Reviews of Acura Of Pembroke Pines - Service Center

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December 21, 2022

Didn’t feel I was treated as important customer and that is what I look for. In a dealership. More

by DMMMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Liebro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Acura Of Pembroke Pines responded

Hello - we're disappointed to hear we didn't leave you with a better impression and will make sure this feedback gets discussed with our team. We hope to provide you with a 5-star experience next time. Thank you.

December 21, 2022

Fast, good and excellent service. Nice take care of people and friendly person with customer. More

by E.AQUINO3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Acura Of Pembroke Pines responded

Thank you so much for your five-star review! We hope that you visit the Acura of Pembroke Pines team again soon!

December 21, 2022

Excellent advisor and service overall. Fast service time. Very happy. Will go back to same advisor. More

by STEPHANSMITHFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Acura Of Pembroke Pines responded

We're so happy the Acura of Pembroke Pines team has made the experience great, Stephan! Thank you for being part of our family!

December 19, 2022

It was great Marco Pinto is a great advisor he always help and he's a great guy all around. More

by TERRANCEJOHNSONSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines, we appreciate your positive feedback!

December 19, 2022

Jean is Always friendly and helpful, he answers all of my questions. No complaints, Great customer service. More

by Marrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We're happy to hear Jean always takes such great care of you and we look forward to your next visit with us here at Acura of Pembroke Pines!

December 19, 2022

They were very professional and took care of me very fast! Very thorough and polite! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Dec 20, 2022 -

Acura Of Pembroke Pines responded

It was a pleasure having you visit our Acura of Pembroke Pines team, Ryan! Please don't hesitate to reach out if we can be of service again in the future!

December 19, 2022

Always a great experience. Short wait times, clean waiting area, professional and friendly staff they take the time to explain what is needed. More

by AIMY918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
Dec 20, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your service needs! We appreciate your kind feedback and look forward to seeing you at your next visit!

December 19, 2022

Acura at pembroke is not a place for women to take car for service they charged u bc you are women poor service i will never go back there for any service More

by CDMALI3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Acura Of Pembroke Pines responded

We're disappointed to read this review and assure you that our team takes this feedback seriously. We never intend to make you feel uncomfortable and hope we can help resolve these concerns. Please don't hesitate to call our Service Department at (877) 468-9930. Thank you.

December 19, 2022

My rep is always there to assist and has a lot knowledge about the business. More

by WLALEAU61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Acura Of Pembroke Pines responded

This is great to hear! Thank you for coming to Acura of Pembroke Pines!

December 19, 2022

Emilio was my service tech and did a great job on very short notice. Kudos More

by tomlunak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Dec 20, 2022 -

Acura Of Pembroke Pines responded

Emilio and our team are happy you feel confident coming to see us! Thank you for being an Acura of Pembroke Pines customer!

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