Acura Of Pembroke Pines - Service Center
Pembroke Pines, FL
5,429 Reviews of Acura Of Pembroke Pines - Service Center
Everyone was friendly and the service was quick. They were prompt and efficient and communicated all necessary items. They were prompt and efficient and communicated all necessary items. More
Upon arrival I asked for clarification on recommend services and the gentleman I had an appointment with, Lucas Perez, respond with a great deal of attitude. The service took 2.5 hours for just an oil services and the gentleman I had an appointment with, Lucas Perez, respond with a great deal of attitude. The service took 2.5 hours for just an oil change (without them even washing my car) despite me having an appointment and my service member telling me it would 1-1.5 hrs. Not once did he come give me an update or check in. Upon completion he didnt show me where I could find my car just told me it was done and left. Zero direction, feedback, thank you for your business, nothing. I saw many other service techs come check with their clients several times and in fact many of them came to me to ask if i needed anything. Unfortunately my service tech lacked that level of customer service. For that reason I will not be returning to this dealership for future services on my vehicle. More
Everything was straight forward and not to much time wasted going back and forth. Michael was a very experienced sales representative for Acura. wasted going back and forth. Michael was a very experienced sales representative for Acura. More
Everyone at Acura of Pembroke Pines was great and a pleasure to get to meet. John and Mike are great Service Technicians and applaud them on the great service that they delivered to my vehicle and wou pleasure to get to meet. John and Mike are great Service Technicians and applaud them on the great service that they delivered to my vehicle and would recommend them to anyone needing mechanical work done. Great Job guys and hope to see yall again soon ! More
Acura of Pembroke Pines is amazing and works very hard to please their customers. I love the service they provide for the customer. Keep up the good work 👏 please their customers. I love the service they provide for the customer. Keep up the good work 👏 More
The manager and everybody we dealt with were simply amazing and extremely helpful. Can’t say enough about them. amazing and extremely helpful. Can’t say enough about them. More
Kevin is a excelent advisor and good costumer service,that the second service with Kevin service,that the second service with Kevin More