Acura Of Pembroke Pines - Service Center

I have used Acura of Pembroke Pines service dept. exclusively for over 10 years, and this is the first time I was not completely satisfied. I brought in my newly purchased 2016 RDX for an A/C issue a exclusively for over 10 years, and this is the first time I was not completely satisfied. I brought in my newly purchased 2016 RDX for an A/C issue and found that the previous owner had it in for the same problem, but did not do the work and traded the car in. The service advisor gave me a guesstimate of about $2000. I came back a week later to do the work, and the actual estimate was $3019.00 including tax. To help out, the advisor said he would get me a discount on parts and 10% off labor, Well, the labor discount was there, but no parts discount, and the bill was more than $100 over the quoted estimate. He also said he'd include their multi-point inspection which was not done, and I did not get the usual car wash. When I picked the car up, the advisor was no where to be found. In their defense, the A/C work was performed perfectly. Not sure, but I would have to consider a different dealer for future service. More

Great service the one received as always when visiting service department very professional our service advisor service department very professional our service advisor More

Thanks Jeff, Marco, and Michael for your kindness and help in adjusting my Acura for safety and always showing expertise, compassion, and caring customer car service! help in adjusting my Acura for safety and always showing expertise, compassion, and caring customer car service! More

Great experience overall honest pricing, friendly team, and my car runs perfectly now. Highly recommend their service. and my car runs perfectly now. Highly recommend their service. More

Emilio Gonzalez got me in and out quickly and made sure I had a great experience and that my car is running great. Thank you for another great service! had a great experience and that my car is running great. Thank you for another great service! More

Jean Louis has an excellent quality of customer service. He has the patience and understanding to provide the best service to a customer. He has the patience and understanding to provide the best service to a customer. More

Very Good service with Jeff, at the Service department at Pembroke Pines. seating area needs to be more confortable. Pembroke Pines. seating area needs to be more confortable. More

Always a great experience. The staff is friendly and the wait time is minimal. I have my oil changes done at the dealer, and it is quick and painless. I was in and out in 45 mi The staff is friendly and the wait time is minimal. I have my oil changes done at the dealer, and it is quick and painless. I was in and out in 45 minutes. I would definitely recommend. They also wash my car and vacuum it. That is a plus! More

I had a very good experience with Acura of Pembroke Pines. Excellent, punctual and fast service. Pines. Excellent, punctual and fast service. More

I brought in my Acura RDX for a 15K service. It was completed within the expected timeframe, very attentive and professional service. It was completed within the expected timeframe, very attentive and professional service. More