Acura North Scottsdale

The salesperson and the manager were quite friendly. The salesperson was very knowledgable about the car. The salesperson said that if I became a customer; he would give me his cell number and could call h salesperson was very knowledgable about the car. The salesperson said that if I became a customer; he would give me his cell number and could call him anytime. I was skeptical about this; but during the process, her received a call from a customer inquiring about the a car she had bought. And after the sale, he did in fact give me his cell number and encouraged me to call him anytime. I was reluctant to hand my keys over when I said I would consider trading in my car. But they said I could have the keys back whenever I wanted. And when I was ready to leave, they didn't pressure me to stay. This was surprising, as some of my dealership experiences have been very different in that the other dealerships were extremely pushy. But not the case with this dealership. The dealership was not able to give me a trade in value that I was acceptable; but, they manager wasn't pushy or try to be argumentative in negotiation. It was just matter of fact, they could not/would not give me what I wanted, and were merely upfront about it so I could make a decision and neither of us waste our time. I ended up taking a couple of nights to think about it and I called them back with a non trade in offer; which they accepted. They had the car ready when I got there; had a full take of gas, just had it cleaned and was waiting in the shade (which is a big deal in summer in Phoenix!). The Finance guy did offer extended warranty and other add-on sales; but wasn't pushy about them either. When I said 'no I wasn't interested' to something, he accepted it and moved on. That was appreciated. I did buy an extended warranty but it wasn't because he was pushy---I thought they offered a good price and it gave me some piece of mind knowing the car was warrantied for a long time. I recommend this dealership; or at least the people I dealt without hesitation. More

Looking for a car is never an easy task. Walking into Acura of Scottsdale you get the expected Acura service from everyone! I had the best experience I have ever had from any place I have purchased cars Acura of Scottsdale you get the expected Acura service from everyone! I had the best experience I have ever had from any place I have purchased cars from in the past. The salesman Ed Jones was very helpful and no pressure which is the most comforting for me. And by the time I reach the finance department it was fast, friendly and very honest, thanks Charles! It was actually nice to drive away from a dealer with no regrets and outstanding customer service. Great job Acura of Scottsdale!! Your Pal, John B. More

Buying a automobile is generally not a pleasant experience,Acura North Scottsdale goes out of their way and succeeds in making it a great experience. I have been a customer for 10+ years and have h experience,Acura North Scottsdale goes out of their way and succeeds in making it a great experience. I have been a customer for 10+ years and have had no regrets. Jason Crump's professionalism, attitude and knowledge of his product exceeded even my expectations. More

I thought it was important to take the time to recognize Brian Edwards for his courtesy, patience and overall professionalism. He never made us feel like we were being pressured or mislead in any way. He Brian Edwards for his courtesy, patience and overall professionalism. He never made us feel like we were being pressured or mislead in any way. He took the time to understand our needs and worked with us to get us exactly what he wanted. He made it clear that he was interested in making us happy rather than seeing how much money he could get out of us. This was by far the best car buying experience we have ever had. We will certainly return when we are ready for our next purchase. More

My sales consultant Jordan Crump was extremely helpful with my purchase of a used 2010 Acura MDX. He was friendly and personable, never once did I feel "the pushy car sales pitch". Jordan was able to an with my purchase of a used 2010 Acura MDX. He was friendly and personable, never once did I feel "the pushy car sales pitch". Jordan was able to answer all of my questions and provide knowledgeable details about the MDX. He was able to assist me with reaching a successful purchase price and trade in allowance, he also assisted with adding a rear tailgate guard I requested. My buying experience at Acura North Scottsdale was one of the easiest and stress free car buying experiences I've had. More

I always fear going into a car dealership due to the usual tactics that go on. I can honestly say that Brian Edwards was by far and away the best person i have ever dealt with. I say person, because i usual tactics that go on. I can honestly say that Brian Edwards was by far and away the best person i have ever dealt with. I say person, because i really wouldn't even call him a salesman. He treated me as a person and not a sale. I have already receommended him and will always do so. This was the best experience i have ever had at a car dealership, and this comes from a guy who is friends with GM's at reputable places. Thank you Brian for such a great experience. You and your team should be proud. More

Overall very good experience. Salesperson was very knowledgeable and courteous. The dealership was very well appointed and clean. Ed Jones went above the call of duty to be at the dealership when it knowledgeable and courteous. The dealership was very well appointed and clean. Ed Jones went above the call of duty to be at the dealership when it was convenient for me to pick up the vehicle. The vehicle was delivered in very good condition and on a very timely basis. Have had no difficulties with it. More

Every car purchase should be as seamless as this one. From the moment we walked into the showroom and Brian Edwards introduced himself to the evening we drove our new 2011 RDX FWD with technology package From the moment we walked into the showroom and Brian Edwards introduced himself to the evening we drove our new 2011 RDX FWD with technology package off the lot was a wonderfully joyful experience. Brian is a warm, knowledgeable, professional sales person with a low key approach that instills confidence to the perspective buyer. Tony Rubbo makes himself totally available to the buyer to ensure that every question is answered and every possible discount is offered. Once the deal was agreed upon we moved on to work with Charles Watson. Charles also has a wonderful personality and makes the paperwork understandable and efficient. Charles also is very knowledgable and professional about value-added packages to round out your car purchase. When we came to pick up our car Brian gave us a very thorough tutorial on all the features of the car. We would definitely recommend Acura of North Scottsdale and Brian in particular to anyone we know who is interested in purchasing an Acura product. More

Brian Edwards did an excellent presentation of Acura and his dealership. He was very easy to talk to and work with in buying a new 2011 MDX. He was thorough in describing the multitude of features in this his dealership. He was very easy to talk to and work with in buying a new 2011 MDX. He was thorough in describing the multitude of features in this new vehicle. He was not pushy like some car sales people. More

I have purchased four vehicles from this dealership, three this year. This is absolutely the most professional team with which I have dealt in fifty years of buying automobiles, including Florida, Chic three this year. This is absolutely the most professional team with which I have dealt in fifty years of buying automobiles, including Florida, Chicago and Washington, DC, This team, including the sales manager, Rocko, are to be commended for their customer relations, excellence of service and professionalism. More