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Acura North Scottsdale
Phoenix, AZ
145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 145 reviews
June 27, 2018
Good experience Summer was very helpful! I've been a customer of yours since 2002, have purchased 2 MDX's (2002 & 2009) and have always been treated well. Summer was very helpful! I've been a customer of yours since 2002, have purchased 2 MDX's (2002 & 2009) and have always been treated well. More
by rtmourad
Employees Worked With
Summer
June 27, 2018
Excellent Summer Haring is responsive, thorough and kind. My service included a system recalibration, 25 K miles check up and tire rotation. She explained all i Summer Haring is responsive, thorough and kind. My service included a system recalibration, 25 K miles check up and tire rotation. She explained all instructions and called me with updates. My car was ready and clean at the agreed upon time. More
by Lori Ellen
Employees Worked With
Summer Haring
June 26, 2018
Thanks for your great service JD! Called JD with warranty issue and told us to come in as soon as we could. Had loaner car waiting for us and fixed problem in just a few hours! Called JD with warranty issue and told us to come in as soon as we could. Had loaner car waiting for us and fixed problem in just a few hours! More
by acurabob
Employees Worked With
JD Schlotnick
June 07, 2018
Excellent Customer Service and easy buying experience Came in to Acura at almost 7pm after a terrible experience at Infiniti. Acura of North Scottsdale was heaven! Ray was the best salesperson ever - he Came in to Acura at almost 7pm after a terrible experience at Infiniti. Acura of North Scottsdale was heaven! Ray was the best salesperson ever - he knew exactly what we wanted, what we wanted to pay, and made it all happen in less than an hour! We walked away feeling like we got a great deal, for a great car (2018 MDX) from an awesome staff at Acura of North Scottsdale. They stayed a little late so we could drive away with our car! More
by mommyo2AZ
Employees Worked With
Ray Ryan
June 03, 2018
GREAT Customer Service Went in to look at the 2019 Acura RDX and spoke to Robert, who is the General Manager. Liked a red one and I asked him to hold it (without a deposit) Went in to look at the 2019 Acura RDX and spoke to Robert, who is the General Manager. Liked a red one and I asked him to hold it (without a deposit) for 2 days) so that my husband can see it. Chris, the salesman took me for a test ride. I liked the car. When I brought Daniel in, he liked it as well. We traded in a 2018 Audi that we bought from another Penske dealership, which we should not have. The difference between the 2 Penske dealerships was vast. Acura North Scottsdale made the purchase easy and fast. A HUGE thank you to both Robert and Chris for a job well done. More
by phxbear1@gmail.com
Employees Worked With
NONE of the above
January 15, 2017
Chris Hefke, the best sales consultant ever! Hands down the best automobile buying experience ever! Ask for sales consultant, Chris Hefke. NOBODY HAS EVER GIVEN US BETTER CUSTOMER SERVICE! The ma Hands down the best automobile buying experience ever! Ask for sales consultant, Chris Hefke. NOBODY HAS EVER GIVEN US BETTER CUSTOMER SERVICE! The manager was excellent. The financier, Charles, was excellent. We will recommend this dealership to all of our friends and family. Yes, we are older and have purchased many times from many places...Thank you Acura North Scottsdale! More
by Mrs. French
Employees Worked With
Chris Hefke
January 06, 2017
Leased 2015 Acura I worked with Jack Berry, he is easy to talk with, very detailed, and knowledgeable. All went very smoothly. I especially appreciated that he wasn't I worked with Jack Berry, he is easy to talk with, very detailed, and knowledgeable. All went very smoothly. I especially appreciated that he wasn't a "High Pressure salesman" More
by Marlene Roth
Employees Worked With
Jack Berry
January 01, 2017
Great place to buy a car! Jack Berry was very helpful and so nice! If your looking to buy a car ask for him! He worked hard to get me the best price. Jack Berry was very helpful and so nice! If your looking to buy a car ask for him! He worked hard to get me the best price. More
by Sfisher
Employees Worked With
Jack Berry
October 03, 2016
LOVE AND HAPPY 1st time been here and purchase the new 2017 MDX for my wife. Kelly Shykes sale representative help me through the process of buying the car that my w 1st time been here and purchase the new 2017 MDX for my wife. Kelly Shykes sale representative help me through the process of buying the car that my wife like love the way she handle all the details that I need to know. And the sale manager Mr. DAN love him that help me out all the deal that we ask for and the last thing that we go through the finance and we like the way Terres Martori handle all the rest like the way she fun and not pushing all the options that they want to sell to you so THANK YOU ALL THE HARD WORK FOR US :) More
by Michael
Employees Worked With
Kelly Shykes/Mr. Dan/Terres Martori
April 02, 2015
Pleasant experience in leasing a 2015 Acura MDX. Kelly Shykes is the first female sales person we ever had the experience to work with, and I have to admit it was the most pleasurable experience that Kelly Shykes is the first female sales person we ever had the experience to work with, and I have to admit it was the most pleasurable experience that my wife and I have ever had. She was extremely knowledgeable and knew exactly what we were looking for and was able to explain everything in precise detail. We enjoyed meeting you and look forward to talking to you again. Jim and MaryAnne Bilello More
by Jim and MaryAnne
Employees Worked With
Kelly Shykes, Charles Watson
