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Acura North Scottsdale

Phoenix, AZ

4.7
149 Reviews

7007 East Chauncey Lane

Phoenix, AZ

85054

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Showing 149 reviews

February 01, 2020

Highly Recommend Needed a used car for our new 16 year old driver. Our salesperson, Shannon, was very professional, friendly, and helpful in finding the vehicle. She a More

by jn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Paul, Mr. Farnsworth
Feb 01, 2020 -

Acura North Scottsdale responded

Thanks for the strong recommendation for Shannon. We really appreciate your feedback for her as well as Paul. We'll be sure to share with them your kind comments. Congratulations on the car and we hope it is greatly enjoyed!

January 12, 2020

Always a great experience working with Acura North Scottsdale! Ray Ryan is an amazing and knowledgeable salesman. This is my third transaction working with him and the Acura team at the dealership an More

by Cherylnasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew H.
Jan 12, 2020 -

Acura North Scottsdale responded

Thanks for your wonderful feedback for Ray and Matthew. We are delighted to know that we've earned your business. Congratulations on your Acura! Let us know if we can do anything else for you. Our team welcomes you back again.

November 12, 2019

I had a great experience at Acura North Scottsdale buying my 2019 Acura TLX. Ray Ryan was helpful & knowledgeable. Great atmosphere at this Dealership. No Pressure !! Matt ( Sls Mgr) & Paul in Finance were i More

by It's a waste of time ! Go elsewhere!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Ryan
Nov 13, 2019 -

Acura North Scottsdale responded

Thank you for the 5-star rating and great review! We are happy to know that you had a great car buying experience with us and to know that Ryan was helpful and knowledgeable. It is also great to know that Matt and Paul in finance were great. We appreciate you recommending us and we hope to see you again soon!

June 27, 2018

Excellent Summer Haring is responsive, thorough and kind. My service included a system recalibration, 25 K miles check up and tire rotation. She explained all i More

by Lori Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Haring
Jun 29, 2018 -

Acura North Scottsdale responded

That is fantastic to hear! We are delighted to learn that Summer provided you with outstanding customer service and that she got you back out on the road. If you ever need anything else, you know where to find us!

June 27, 2018

Service above and beyond 5 stars! Never experienced better service than I received from JD. Outstanding commitment to excellence and he was very understanding and listened to my concer More

by sgh020273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
Jun 28, 2018 -

Acura North Scottsdale responded

Hello, Thank you so much for sharing your great experience with us! We are so happy to learn JD provided you with excellent service. We hope to see you again in the future!

June 27, 2018

Good experience Summer was very helpful! I've been a customer of yours since 2002, have purchased 2 MDX's (2002 & 2009) and have always been treated well. More

by rtmourad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer
Jun 28, 2018 -

Acura North Scottsdale responded

Rtmourad, Thank you so much for leaving us a five-star review! We are thrilled to hear Summer has been a great asset to your experience. We truly appreciate your loyalty and business. We hope to continue working with you in the future.

June 26, 2018

Thanks for your great service JD! Called JD with warranty issue and told us to come in as soon as we could. Had loaner car waiting for us and fixed problem in just a few hours! More

by acurabob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD Schlotnick
Jun 27, 2018 -

Acura North Scottsdale responded

Thank you for the review! Your time is precious to us and we're glad that JD provided you with quick customer service. If you ever need anything else, reach out to us!

June 07, 2018

Excellent Customer Service and easy buying experience Came in to Acura at almost 7pm after a terrible experience at Infiniti. Acura of North Scottsdale was heaven! Ray was the best salesperson ever - he More

by mommyo2AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Ryan
Jun 09, 2018 -

Acura North Scottsdale responded

Thank you for the five-star review! Congratulations on the 2018 MDX! We appreciate that you decided to visit us and will make sure thank Ray and the team for ensuring your full satisfaction! If there is anything more we can do for you, please do not hesitate to reach out to us again!

June 03, 2018

GREAT Customer Service Went in to look at the 2019 Acura RDX and spoke to Robert, who is the General Manager. Liked a red one and I asked him to hold it (without a deposit) More

by phxbear1@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NONE of the above
Jun 04, 2018 -

Acura North Scottsdale responded

Thank you for sharing your five-star experience with us! Robert and Chris were happy to help and ensure that you and your husband were satisfied with your purchase. Congratulations on the 2019 Acura RDX! If we can assist you with anything else in the future, then please don't hesitate to reach out.

January 15, 2017

Chris Hefke, the best sales consultant ever! Hands down the best automobile buying experience ever! Ask for sales consultant, Chris Hefke. NOBODY HAS EVER GIVEN US BETTER CUSTOMER SERVICE! The ma More

by Mrs. French
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hefke