
Acura North Scottsdale
Phoenix, AZ
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Chad Hansen, my sales associate at Acura North Scottsdale did an excellent job of helping me to negotiate a terrific deal on my 2009 Acura MDX. He carefully explained the advantages of purchasing a Certifie did an excellent job of helping me to negotiate a terrific deal on my 2009 Acura MDX. He carefully explained the advantages of purchasing a Certified Used Acura and how the warranty applied to my vehicle. Chad was very helpful in covering all of the accessories on the MDX during the test drive. After my purchase he assisted me in getting both my new car and my current vehicle back to my house. He showed me how to use the Blue Tooth phone in the MDX and set the radio stations and other personalized accessories. Overall I was very pleased with my purchase experience at Acura North Scottsdale and will recommend Chad Hansen and Acura North Scottsdale to my friends. More
Very friendly and professional staff at this dealership. We gave the sales staff every opportunity to disparage their opposition, but they never stooped to that level [all the other dealerships we visited d We gave the sales staff every opportunity to disparage their opposition, but they never stooped to that level [all the other dealerships we visited did trash the opposition]. After test drives of our short list of potential vehicles, we settled on Acura, and pretty much knew what we wanted, apart from color, after doing extensive online research at the usual sites - acura.com, consumer reports, costco - so we pretty much knew what the pricing would be before visiting the dealership. Seeing all the different colors and packages up close allowed us to choose exactly what we wanted, and we eventually decided on a factory build, and a different package to what we originally had planned. Our salesman was very knowledgeable of all the vehicle features, was very patient in answering our many questions, and was willing to meet our every need, even to the degree of getting in all the accessories we couldn't make up our minds on, so we could finalize our choice. One nice surprise on delivery day was to find that all the accessories we had decided to install ourselves were already installed on the vehicle. Financing was a breeze - the finance guy got us a really great rate - and overall, this was one very smooth experience. I have absolutely no hesitation in recommending this dealership. Every promise and commitment the dealer made was honored. They really do seem to want to get your business back when you come to buy your next vehicle, and they'll certainly get mine. More
An unusually first-rate car buying experience. No hassles and friendly staff. Salesman (David) was knowledgeable, friendly and courteous. There was never any pressure so we didn't feel that we were hassles and friendly staff. Salesman (David) was knowledgeable, friendly and courteous. There was never any pressure so we didn't feel that we were being treated like a commodity. The negotiation process was brief, the bottom line was outstanding and the purchase flowed very smoothly. I would highly recommend this dealer. More
Outstanding customer Service, no hassle, very good price. Total time at dealer was 1 hour and car was delivered to our house the next day, since it was a 2011 right off the truck. Everyone at dealer was ver Total time at dealer was 1 hour and car was delivered to our house the next day, since it was a 2011 right off the truck. Everyone at dealer was very professional. NO dealer add on's unless you select them, then they will put them on. Great place to buy a car, good price and easy to deal with, they understand who is the customer..... More
This was the best vehicle purchase experience we've ever had. Price negotiated online was excellent, communication was superb, no surprises, all paperwork was completed quickly and efficiently with no pres had. Price negotiated online was excellent, communication was superb, no surprises, all paperwork was completed quickly and efficiently with no pressure to add extras. Best price/best service! More
Great experience...friendly, very informative, answered all questions, worked out a very good deal. They were all extremely competent and really individuals that I would work with any time. They were all all questions, worked out a very good deal. They were all extremely competent and really individuals that I would work with any time. They were all very knowledgeable. Love my new care thanks to them. More
Chad was amazing! I have bought multiple cars over the years and my experience at Acura North Scottsdale was the best I have ever had. Being that I am a female and not very technical, all I have experien years and my experience at Acura North Scottsdale was the best I have ever had. Being that I am a female and not very technical, all I have experienced in the past was, being talked to like I was an idiot. Chad made me feel really good about my purchase. He treated me with respect. I am very grateful he was my salesman. Thank you so much Chad! More
Acura of North Scottsdale takes the incredible Acura ownership experience and amps it up a hundred times. I've never felt so appreciated & respected as I have in dealing with the service department. Wha ownership experience and amps it up a hundred times. I've never felt so appreciated & respected as I have in dealing with the service department. What an amazing experience! I take my Acura there for service, my sister takes her Honda there & my parents even take their Nissan there! More
This dealership has gone out of it's way to service our vehicle. We live 100 miles away and they find a way to fit us in their schedule and everyone is so friendly and courteous. Their pricing is fair and vehicle. We live 100 miles away and they find a way to fit us in their schedule and everyone is so friendly and courteous. Their pricing is fair and the use of a car while ours is being serviced allows us to do our errands while in the valley. A big thumbs up to this dealership More
Kevin is amazing and is so very helpful. He offers first class service and I would highly reccommend North Scottsdale Acura to my friends and family. I had a few bumps in the beginning but Kevin went above class service and I would highly reccommend North Scottsdale Acura to my friends and family. I had a few bumps in the beginning but Kevin went above and beyond to rectify the situation. He is very personable, friendly and honest. You can depend on North Scottsdale Acura for your Acura servicing needs! Thanks again Kevin! More