Acura North Scottsdale

Overall very good experience. Salesperson was very knowledgeable and courteous. The dealership was very well appointed and clean. Ed Jones went above the call of duty to be at the dealership when it knowledgeable and courteous. The dealership was very well appointed and clean. Ed Jones went above the call of duty to be at the dealership when it was convenient for me to pick up the vehicle. The vehicle was delivered in very good condition and on a very timely basis. Have had no difficulties with it. More

Every car purchase should be as seamless as this one. From the moment we walked into the showroom and Brian Edwards introduced himself to the evening we drove our new 2011 RDX FWD with technology package From the moment we walked into the showroom and Brian Edwards introduced himself to the evening we drove our new 2011 RDX FWD with technology package off the lot was a wonderfully joyful experience. Brian is a warm, knowledgeable, professional sales person with a low key approach that instills confidence to the perspective buyer. Tony Rubbo makes himself totally available to the buyer to ensure that every question is answered and every possible discount is offered. Once the deal was agreed upon we moved on to work with Charles Watson. Charles also has a wonderful personality and makes the paperwork understandable and efficient. Charles also is very knowledgable and professional about value-added packages to round out your car purchase. When we came to pick up our car Brian gave us a very thorough tutorial on all the features of the car. We would definitely recommend Acura of North Scottsdale and Brian in particular to anyone we know who is interested in purchasing an Acura product. More

Brian Edwards did an excellent presentation of Acura and his dealership. He was very easy to talk to and work with in buying a new 2011 MDX. He was thorough in describing the multitude of features in this his dealership. He was very easy to talk to and work with in buying a new 2011 MDX. He was thorough in describing the multitude of features in this new vehicle. He was not pushy like some car sales people. More

I have purchased four vehicles from this dealership, three this year. This is absolutely the most professional team with which I have dealt in fifty years of buying automobiles, including Florida, Chic three this year. This is absolutely the most professional team with which I have dealt in fifty years of buying automobiles, including Florida, Chicago and Washington, DC, This team, including the sales manager, Rocko, are to be commended for their customer relations, excellence of service and professionalism. More

I just acquired my 7th Honda/Acura vehicle - the 4th from this dealership. I've always had extremely positive dealings with everyone there from Kelsey Brown in sales to Charles Watson in finance and especia this dealership. I've always had extremely positive dealings with everyone there from Kelsey Brown in sales to Charles Watson in finance and especially with Doug Peng in Service. They are ALWAYS professional, courteous, on-time, financially reasonable (lower prices could always help!!) and they always give 110%. More

Great service has been provided for our cars by Doug Peng. I recently had a major and expensive problem with our MDX. After exploring serval options Doug was able to come up with an affordable solutio Peng. I recently had a major and expensive problem with our MDX. After exploring serval options Doug was able to come up with an affordable solution. In my past dealings with Doug, he has always provided courteous and professional service. He is an excellent representative for your dealership. Thanks Doug. More

Everyone I dealt with was absolutely gracious and helpful. They did what they said they would do and were great to work with. Would go back in an instant and recommend them to anyone looking for a go helpful. They did what they said they would do and were great to work with. Would go back in an instant and recommend them to anyone looking for a good car buying experience. As for my auto dealer experience, they would rate at the top for being very professional in every way. gary roelofs More

I recently had probably the most positive experience I have ever had in purchasing a car from any dealership. I initially made contact with the dealership through their website and was contacted by the have ever had in purchasing a car from any dealership. I initially made contact with the dealership through their website and was contacted by the Internet Sales Manager, Rocko Cook. I was initially provided information about the model I was interested in, the RDX AWD Turbo, and arranged for a time to come in for a test drive. Upon entering the dealership, I was greeted by Rocko who introduced me to Chad Hansen, a Sales Consultant. Chad escorted me to an RDX so we could test drive it. However, before our test drive commenced, Chad made sure I was aware of ALL the features that were standard on the RDX Turbo. Which just seemed to blow me away as there were so many. It was very apparent that Chad was completely knowledgeable about his product as well as made a great impression that most of the features were standard on the RDX. I have had the experience with other dealerships in my search for a new car where sales associates were not always aware of all their features and/or how to utilize them. Upon completion of the test drive, I was convinced that the RDX AWD Turbo would be the car for me. Throughout the negotiation process, I had informed Rocko and Chad exactly the range I was trying to maintain. I actually was overwhelmed with how they listened to my needs and never once did I feel pressured to purchase the car. Upon delivery of the car, Chad must have spent about 1.5 hours just helping me to educate me on all the features again as well as set up many of the features. This again was extremely helpful, because not being a tech savvy person, Chad's time and knowledge were completely appreciated. It was apparent that Chad wanted to make sure that I got the most use out of the car from the start, so his dedication to me as his customer was greatly appreciated. Furthermore, a week after my purchase, Chad called just check to see how everything was working out for me with the car and if I had any additional questions. Never have I ever received this kind of service, attention to detail and just an overwhelmingly positive, all around experience from a dealership. I personally thank Chad and Rocko for all their help! More

Doug is highly professional, organized, and extremely helpful. I have been driving (and getting repaired) autos for 54 years. He is the best I have ever dealt with. The entire dealership is excellent (Ly helpful. I have been driving (and getting repaired) autos for 54 years. He is the best I have ever dealt with. The entire dealership is excellent (Lynn Wright runs a great shop) but the man I deal with, Doug, will insure that this is where I will buy my next car. I have never met Roger Penske but excellence starts at the top. Some dealers don't employ individuals who seek excellence. Roger seems to. And Lynn, Doug and the rest of the crew all represent the best in automotive service. I can't recommend them highly enough. More

I previously owned the Acura MDX, I had a 4yr lease on this vehicle and loved every minute of it. Iv owned two Mercedes in the past and this vehicle surpassed Mercedes by leaps nad bounds. I recently down this vehicle and loved every minute of it. Iv owned two Mercedes in the past and this vehicle surpassed Mercedes by leaps nad bounds. I recently downsized to Toyota Rav 4, However after a year I couldnt take it anymore. I was looking at the RDX but decided I didn't need thet type of vehicle anymore and test drove the TSX and fell in love. I am a very techy person and this vehicle has about all the tech I can handel. The sales person and sales manager were great to deal with. I had contacted one other Acura dealer and a Mercedes dealer but this dealership with there great personel beat all of them hands down. I doubt ill ever leave Acura again. More