Acura North Scottsdale

Ricardo Garcia is an amazing Service Advisor, at Acura, he took care of me from beginning to end. I made an appointment for an oil change and requested to see him as he had helped me a a while back wit he took care of me from beginning to end. I made an appointment for an oil change and requested to see him as he had helped me a a while back with a recall. He was very professional and personable so I requested to work with him again. While there my vehicle was inspected and a nail was found in one of my tires , no air was leaking yet but it could not be fixed. I was advised to purchase a new tire and change my air filters. I also had a crack in my windshield and hoped that would be taken care of while there ( or at least get the process started ). I live about an hour away from the dealership and was prepared to drive back another day to get all the work done as I needed my car for work the following day. To my surprise , Ricardo loaned me a vehicle, therfore I was able to leave my car and have all issues taken care of including my windshield ! I was so impressed by the level of service provided by Ricardo that I bragged about it to my coworkers who shared with me their not so fortunate stories about other dealership service centers they'd worked with and did not come close to level of service provided by Acura of North Scottdale Service Center. I'm very happy I purchased my vehicle here and would recommend this dealership and Ricardo to anyone I know. More

Have dealt with them for 22 years and found them to be timely, courteous, and good at their job. Trevor Karnas was especially helpful this past week; he kept me informed as my car was having work done. timely, courteous, and good at their job. Trevor Karnas was especially helpful this past week; he kept me informed as my car was having work done. More

First rate as always! Kudos to Matt who “keeps the trains running on time”. He and team always take the extra step! Kudos to Matt who “keeps the trains running on time”. He and team always take the extra step! More

Great service! Service is always a step above. I love getting the videos from the technician and the work it of the highest quality every time. Service is always a step above. I love getting the videos from the technician and the work it of the highest quality every time. More

It’s never fun getting your car fixed but Richardo and the service department delivered. I would not have done the work there if there was not a loaner vehicle. Thanks the service department delivered. I would not have done the work there if there was not a loaner vehicle. Thanks More

Great service. Very prompt and courteous. I would return for additional service and recommend to others Very prompt and courteous. I would return for additional service and recommend to others More

Excellent service provided by Matt Williams. He makes everything happen I guess you want another five words He makes everything happen I guess you want another five words More

Matt is the best and takes excellent care of the vehicle and customer needs . Thank you and customer needs . Thank you More

It’s Always a pleasure driving from Yuma to Scottsdale to service our MDX. Love Steffen! service our MDX. Love Steffen! More

Excellent customer service! ! Ricardo is the best service advisor, he always makes sure my vehicle is taken care of. ! Ricardo is the best service advisor, he always makes sure my vehicle is taken care of. More