Acura Highland Park - Service Center

Excellent, friendly and professional service I found the service center at Pauly Acura very efficient, friendly, knowledgeable and professional. As soon as I pulled in to have my car serviced t I found the service center at Pauly Acura very efficient, friendly, knowledgeable and professional. As soon as I pulled in to have my car serviced they were ready for me, explained what they were going to address and checked for recalls before starting the work. The car was ready at the time promised and I was on my way. This was the best, most organized car service operation I've ever experienced. More

Drive miles for sales and service team The staff at Pauly Acura go above and beyond to make their customers happy. My wife and I have purchased five Acura's over the years and have been tre The staff at Pauly Acura go above and beyond to make their customers happy. My wife and I have purchased five Acura's over the years and have been treated well over four decades. We live closer to other Acura dealers but for sales and service Pauly's professional staff can't be beat. More

oil change everything was great...even the other customer in waiting room was friendly it took less time than i thought and they washed car too! go go everything was great...even the other customer in waiting room was friendly it took less time than i thought and they washed car too! go go More

Service experience As usual, the service department at Pauly Acura was GREAT. Have been buying cars from them for 29 years and frequently recommend them to friends. As usual, the service department at Pauly Acura was GREAT. Have been buying cars from them for 29 years and frequently recommend them to friends. More

Great people, great service The Acura team was respectful and attentive to my needs and questions. The service was done carefully and thoroughly, and was completed well within my The Acura team was respectful and attentive to my needs and questions. The service was done carefully and thoroughly, and was completed well within my schedule. More

efficient and thorough Very pleased in every respect. Everything was done in the time frame promised and all work was thoroughly explained after it was performed. The cost o Very pleased in every respect. Everything was done in the time frame promised and all work was thoroughly explained after it was performed. The cost of the service was reasonable. More

Outstanding, consistent service for many years! Consistent outstanding and friendly service which has remained that way for the past 20+ years that I as well as my 5 kids have been using Pauly Acur Consistent outstanding and friendly service which has remained that way for the past 20+ years that I as well as my 5 kids have been using Pauly Acura. More

Always A Joy Visiting Pauly Acura I LOVE THIS DEALERSHIP. THEIR SERVICE DEPARTMENT ALWAYS DELIVERS ON TIME AND THEY KEEP ME POSTED ALONG THE WAY. GREAT SERVICE DEPARTMENT. ON MY 4th I LOVE THIS DEALERSHIP. THEIR SERVICE DEPARTMENT ALWAYS DELIVERS ON TIME AND THEY KEEP ME POSTED ALONG THE WAY. GREAT SERVICE DEPARTMENT. ON MY 4th Acura!! More

Excellent Service Service time was shorter than originally indicated and price was less than estimate...needless to say, I was very satisfied. This was my first servic Service time was shorter than originally indicated and price was less than estimate...needless to say, I was very satisfied. This was my first servicing appt and I was pleasantly surprised. My previous Acura RDX was purchased and serviced at another dealership and there were always "issues" re repair pricing and what I felt were unnecessary charges. I was surprised by the service person's knowledge and low key approach.. I didn't feel "up marketed" re additional repairs and was happy with the detailed repair sheet I received More

Fantastic service! We have consistently received outstanding service and customer support from this dealership! I called on Sat AM for a prob w the AC on my son's MDX (n We have consistently received outstanding service and customer support from this dealership! I called on Sat AM for a prob w the AC on my son's MDX (needed it fixed that day because he was leaving for school). They got us right in and took great care of our car! More