Acura Highland Park - Service Center

Very accommodating The service department not was able to accommodate a last minute request at a very competitive price. I was kept informed as to the progress and advi The service department not was able to accommodate a last minute request at a very competitive price. I was kept informed as to the progress and advised of items to consider on future visits More

Pauly Acura Always great service and friendly staff!! We have valued the people there because we felt valued. It's nice to feel welcome and they do great work t Always great service and friendly staff!! We have valued the people there because we felt valued. It's nice to feel welcome and they do great work too. More

First Class Service I. went to Pauly early in the morning without an appointment and hoped they would check my tires and battery - No questions asked - they immediately c I. went to Pauly early in the morning without an appointment and hoped they would check my tires and battery - No questions asked - they immediately checked the battery and adjusted the air pressure in all four tires and washed my car. Truly professional and personable - I only take our two Acuras to Pauly here in Highland Park... More

Scheduled service and new brake pads The service department is very friendly and accommodating and always makes sure I am happy with the service and keeps me updated on the status of my v The service department is very friendly and accommodating and always makes sure I am happy with the service and keeps me updated on the status of my vehicle. More

Outstanding service I had an electrical issue with my acura mdx. They quickly diagnosed and resolved the problem. Everyone was very courteous and knowledgeable. I would h I had an electrical issue with my acura mdx. They quickly diagnosed and resolved the problem. Everyone was very courteous and knowledgeable. I would highly recommend them. More

Excelent Service As always, I was greeted by name. My car was in for a regular service, which was handled quickly. Excellent service and everyone is very helpful and c As always, I was greeted by name. My car was in for a regular service, which was handled quickly. Excellent service and everyone is very helpful and courteous. More

quick, easy and done perfectly Service experience was so quick and easy, no high pressure to do work that wasn't required and best of all they even re-synced my phone. Drove out ha Service experience was so quick and easy, no high pressure to do work that wasn't required and best of all they even re-synced my phone. Drove out happy and with a clean auto. Thank you Pauly. More

Great customer service I have been coming to Pauly for about 14 years and roger and his team are just the best around. I drive an hour out of my way to go there. There’s is I have been coming to Pauly for about 14 years and roger and his team are just the best around. I drive an hour out of my way to go there. There’s is a dealer in the city 15 minutes from my house but they don’t even come close to any quality customer service. I will never go anywhere else More

Thank you! Cooperative, informative, efficient and pleasant service. I called with a problem and Roger fit me in that afternoon. They fixed the problem, did a Cooperative, informative, efficient and pleasant service. I called with a problem and Roger fit me in that afternoon. They fixed the problem, did a routine oil change, checked tire pressure/alignment and washed my MDX. Courtney explained what I needed to do to address this problem in the future and encouraged me to bring the car in for the service guys to check fluid levels on a regular basis until my next necessary service visit. I purchased this car from this dealer in 3/05 and have had excellent service since. I especially like that many of the service employees are still working there! More

My Acura Service Fast, efficient and courteous service. I didn’t even have enough time to finish my coffee and the service was completed. The service representative Fast, efficient and courteous service. I didn’t even have enough time to finish my coffee and the service was completed. The service representative reviewed all aspects of my vehicle with me. I was very reassured regarding the status of my vehicle after his explanation. A great place to do business! More