Acura Highland Park - Service Center

Service is the most important component of a dealership and Pauly, Roger and his team are the best of all Acura dealers. I know, I fled from a poor Acura service dept. 25 years ago and used Pauly for 5 Acu and Pauly, Roger and his team are the best of all Acura dealers. I know, I fled from a poor Acura service dept. 25 years ago and used Pauly for 5 Acuras since More

The service team at Pauly, lead by Roger, make me feel like they truly value me as a customer. I bought my first car (Integra!) there over 25 years ago and have owned my current MDX for about 5 years. Whe like they truly value me as a customer. I bought my first car (Integra!) there over 25 years ago and have owned my current MDX for about 5 years. Whenever I have a problem, even the small ones, I don’t hesitate to make the phone call to ask if it’s an easy remedy. (Usually tech in nature) As I begin to ponder my next vehicle, I know Acura is at the top of my list! More

Courtney, my service advisor, was friendly, professional, and thorough. Service time on my MDX was minimal. I always appreciate receiving my vehicle back after the complimentary wash! and thorough. Service time on my MDX was minimal. I always appreciate receiving my vehicle back after the complimentary wash! More

Roger and the entire service team are just THE BEST!! I couldn't be more pleased with my visit!! couldn't be more pleased with my visit!! More

Attentive, complete, patient explanations and desire to serve. This is my second SUV purchased from and serviced at Pauly; in all ways helpful and flexible over the last 7-8 years serve. This is my second SUV purchased from and serviced at Pauly; in all ways helpful and flexible over the last 7-8 years More

Courtney is the consummate professional. Even though my car is 17 years old, he treats it like is is brand new. Every detail is given attention as he knows this car is driven by a young teen. I cannot sa car is 17 years old, he treats it like is is brand new. Every detail is given attention as he knows this car is driven by a young teen. I cannot say enough for the care the entire Pauly team has given me over the years. More

Very knowledgeable and professional service department. Ease in making appointments, very accommodating. Service area near and clean. Ease in making appointments, very accommodating. Service area near and clean. More

The dealership and service department are great. They handled all my needs quickly and efficiently and I highly recommend them for any of your automobile service needs! handled all my needs quickly and efficiently and I highly recommend them for any of your automobile service needs! More

I have been a customer of this dealership for almost 20 years, having bought two cars, and had them both serviced there. They are real professionals, extremely helpful, and very courteous. My experiences h years, having bought two cars, and had them both serviced there. They are real professionals, extremely helpful, and very courteous. My experiences have been outstanding! Thanks. More

Fabulous service as always! High level of communication, professional, courteous. The repair was done quickly and at a fair price. professional, courteous. The repair was done quickly and at a fair price. More