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Acura Highland Park
Highland Park, IL
433 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 433 reviews
February 01, 2022
Fast, Courteous and complete service. This is consistent when dealing with Pauly and it's service department. A pleasure to go their for service! when dealing with Pauly and it's service department. A pleasure to go their for service! More
by Love Cars
Employees Worked With
Roger Blanton
January 26, 2022
Service is the most important component of a dealership and Pauly, Roger and his team are the best of all Acura dealers. I know, I fled from a poor Acura service dept. 25 years ago and used Pauly for 5 Acu and Pauly, Roger and his team are the best of all Acura dealers. I know, I fled from a poor Acura service dept. 25 years ago and used Pauly for 5 Acuras since More
by Ponti
Employees Worked With
Roger, Jim
January 22, 2022
The service team at Pauly, lead by Roger, make me feel like they truly value me as a customer. I bought my first car (Integra!) there over 25 years ago and have owned my current MDX for about 5 years. Whe like they truly value me as a customer. I bought my first car (Integra!) there over 25 years ago and have owned my current MDX for about 5 years. Whenever I have a problem, even the small ones, I don’t hesitate to make the phone call to ask if it’s an easy remedy. (Usually tech in nature) As I begin to ponder my next vehicle, I know Acura is at the top of my list! More
by Mar
Employees Worked With
Roger, Jim
January 13, 2022
Courtney, my service advisor, was friendly, professional, and thorough. Service time on my MDX was minimal. I always appreciate receiving my vehicle back after the complimentary wash! and thorough. Service time on my MDX was minimal. I always appreciate receiving my vehicle back after the complimentary wash! More
by NSXSKB
Employees Worked With
Courtney
December 29, 2021
Attentive, complete, patient explanations and desire to serve. This is my second SUV purchased from and serviced at Pauly; in all ways helpful and flexible over the last 7-8 years serve. This is my second SUV purchased from and serviced at Pauly; in all ways helpful and flexible over the last 7-8 years More
by Do-Dah Man
Employees Worked With
Jim
December 29, 2021
Courtney is the consummate professional. Even though my car is 17 years old, he treats it like is is brand new. Every detail is given attention as he knows this car is driven by a young teen. I cannot sa car is 17 years old, he treats it like is is brand new. Every detail is given attention as he knows this car is driven by a young teen. I cannot say enough for the care the entire Pauly team has given me over the years. More
by pmd212
Employees Worked With
Courtney, Roger
