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Acura Highland Park
Highland Park, IL
435 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 435 reviews
February 06, 2022
Your service department is excellent and through no fault of your own or theirs the service I need it done on my Acura could not be done the day I brought it down because of some software issues so I have to of your own or theirs the service I need it done on my Acura could not be done the day I brought it down because of some software issues so I have to bring it back and get a loaner Roger and the other members of the service team were great More
by Mmann
Employees Worked With
Roger
February 01, 2022
Fast, Courteous and complete service. This is consistent when dealing with Pauly and it's service department. A pleasure to go their for service! when dealing with Pauly and it's service department. A pleasure to go their for service! More
by Love Cars
Employees Worked With
Roger Blanton
January 26, 2022
Service is the most important component of a dealership and Pauly, Roger and his team are the best of all Acura dealers. I know, I fled from a poor Acura service dept. 25 years ago and used Pauly for 5 Acu and Pauly, Roger and his team are the best of all Acura dealers. I know, I fled from a poor Acura service dept. 25 years ago and used Pauly for 5 Acuras since More
by Ponti
Employees Worked With
Roger, Jim
January 22, 2022
The service team at Pauly, lead by Roger, make me feel like they truly value me as a customer. I bought my first car (Integra!) there over 25 years ago and have owned my current MDX for about 5 years. Whe like they truly value me as a customer. I bought my first car (Integra!) there over 25 years ago and have owned my current MDX for about 5 years. Whenever I have a problem, even the small ones, I don’t hesitate to make the phone call to ask if it’s an easy remedy. (Usually tech in nature) As I begin to ponder my next vehicle, I know Acura is at the top of my list! More
by Mar
Employees Worked With
Roger, Jim
January 13, 2022
Courtney, my service advisor, was friendly, professional, and thorough. Service time on my MDX was minimal. I always appreciate receiving my vehicle back after the complimentary wash! and thorough. Service time on my MDX was minimal. I always appreciate receiving my vehicle back after the complimentary wash! More
by NSXSKB
Employees Worked With
Courtney
