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Acura Highland Park
Highland Park, IL
435 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 435 reviews
March 26, 2022
Great to work with everyone from sales to financing to service. Everyone is knowledgeable and makes sure everything is taken care of professionally service. Everyone is knowledgeable and makes sure everything is taken care of professionally More
by Lifschitz
Employees Worked With
John Pyune, Courtney and Roger
March 23, 2022
My car was taken in at the scheduled service time, and all the necessary services were explained up front and clearly by Courtney. I got an update midway through the service, and it was completed quickly all the necessary services were explained up front and clearly by Courtney. I got an update midway through the service, and it was completed quickly. All part of a great overall service experience. On top of that, I was doing some work while waiting for the service and left something behind, which Courtney found after I left, and he promptly gave me a call so I could swing back and pick it up. More
by ahung12
Employees Worked With
Courtney
March 05, 2022
Always reliable, consistent, fair, reasonably-priced and accountable for their work. When I need service for my Acura, I (literally) drive past 2 other Acura dealers to get there. I find it worth it! accountable for their work. When I need service for my Acura, I (literally) drive past 2 other Acura dealers to get there. I find it worth it! More
by Tell it like it is.
Employees Worked With
Roger, Jim
March 05, 2022
I have had 17 years of good experiences with Pauly Acura Service Department. They are accommodating, honest, knowledgeable, accountable and able to explain the solution to any problem in simple terms. I a Service Department. They are accommodating, honest, knowledgeable, accountable and able to explain the solution to any problem in simple terms. I am grateful for the car wash at the end of each service appointment. I am particularly partial to Roger! More
by leeberman@ameritech.net
Employees Worked With
Jim
March 03, 2022
Polite, efficient and friendly. I trust them completely. My husband likes Roger so much we drive from the uptown neighborhood to Highland Park for car service I trust them completely. My husband likes Roger so much we drive from the uptown neighborhood to Highland Park for car service More
by kandar
Employees Worked With
Roger, don’t know the other man’s name but he was good too
February 11, 2022
I had a TLX on order which was delayed due to supply chain issues. The team at Pauly kept me well informed on status and next steps until my car was successfully delivered. This car was now my 4th car chain issues. The team at Pauly kept me well informed on status and next steps until my car was successfully delivered. This car was now my 4th car purchased from the Pauly Acura team. More
by Jess Block
Employees Worked With
Mike, Branko, Frank
