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Acura Highland Park
Highland Park, IL
433 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 433 reviews
April 25, 2022
I had a great experience buying our Acura from Pauly. I negotiated with John Pyune over the phone and he was great. He was honest and not pushy. He never pressured us to come in to get the best price. Wh I negotiated with John Pyune over the phone and he was great. He was honest and not pushy. He never pressured us to come in to get the best price. When we went to check out the car we negotiated over the phone, it was ready and no hidden charge surprises. It was such pleasant change from the usual dealer tactics. I highly recommend Pauly Acura and ask for John Pyune. More
by airic21
Employees Worked With
John Pyune
April 20, 2022
Courtney, Service Advisor, was friendly, courteous, and professional. After a thorough inspection, he explained what services needed to be done and their costs. He gave me an estimated completion time and professional. After a thorough inspection, he explained what services needed to be done and their costs. He gave me an estimated completion time and was spot on. As always, my vehicle was given a complimentary wash. Another great experience at Pauly Acura! More
by NSXSKB
Employees Worked With
Courtney, Service Mike, Sales John, Sales
April 05, 2022
The best service around ! ! My car is always done right!! They make sure it's safe and ready for months to come. . Thank you Pauly acura !! ! My car is always done right!! They make sure it's safe and ready for months to come. . Thank you Pauly acura !! More
by ELLE
Employees Worked With
Rodger
March 26, 2022
Great to work with everyone from sales to financing to service. Everyone is knowledgeable and makes sure everything is taken care of professionally service. Everyone is knowledgeable and makes sure everything is taken care of professionally More
by Lifschitz
Employees Worked With
John Pyune, Courtney and Roger
March 23, 2022
My car was taken in at the scheduled service time, and all the necessary services were explained up front and clearly by Courtney. I got an update midway through the service, and it was completed quickly all the necessary services were explained up front and clearly by Courtney. I got an update midway through the service, and it was completed quickly. All part of a great overall service experience. On top of that, I was doing some work while waiting for the service and left something behind, which Courtney found after I left, and he promptly gave me a call so I could swing back and pick it up. More
by ahung12
Employees Worked With
Courtney
