Acura Highland Park

Hassle Free & Helpful Sales I purchased a used Murano from Pauly in January after my last SUV was totalled in a car wreck. I needed a car right away, and car shopping while still I purchased a used Murano from Pauly in January after my last SUV was totalled in a car wreck. I needed a car right away, and car shopping while still injured from the accident was not fun at all. However the atmosphere at Pauly was quiet and relaxed which was great for my aching head injuries. I told my salesman Hunt Hamill my requirements, and he found me exactly what I was looking for, not like some other dealerships that I had been to that would try to sell you anything on the lot. The test drive was enjoyable and the salesman was knowledgable and helpful, and told me alot of things about the car that I would have never thought to ask. The sales and financing team was great about handling all the paperwork for me, and I could just sit and relax, and they were done very quickly. Highly recommend this dealership, especially if you do not have the time or energy to deal with 'haggling' with a bunch of dealers. If you know exactly what you are looking for talk to Hunt and he can get it for you. More

Ivan Kovalenko Salesperson, Ivan Kovalenko was great. He was knowledgable, patient, and a pleasure to work with. He took me through the leasing process so that i und Salesperson, Ivan Kovalenko was great. He was knowledgable, patient, and a pleasure to work with. He took me through the leasing process so that i understood it perfectly. More

Hunt is probably one of the most knowledgable, professional, and conscientious salesman we have ever worked with.... We also appreciated Hunt asking a lot of questions to determine what type of v professional, and conscientious salesman we have ever worked with.... We also appreciated Hunt asking a lot of questions to determine what type of vehicle we need and how we use the vehicle. More

I contacted Sean Roslon via the internet to purchase a new 2014 Acura MDX w/ Technology Package. He gave me the best price on the market that no other dealership would match. I set up an appointment with new 2014 Acura MDX w/ Technology Package. He gave me the best price on the market that no other dealership would match. I set up an appointment with him, came in and purchased the car in 15'. It was the easiest and most pleasant car experience that I have ever had in my life. I would HIGHLY RECOMMEND PAULA ACURA for a great dealership experience. More

I appreciated the fact that Hunt and Frank were very fair and upfront throughout the whole process. They were very professional and did not try to play any games. and upfront throughout the whole process. They were very professional and did not try to play any games. More

Our entire experience at Pauly Acura was positive. Bob was very pleasant, knowledgable, and helpful. Price negotiation was straightforward and non stressful. The car was well prepped and the paperwork was was very pleasant, knowledgable, and helpful. Price negotiation was straightforward and non stressful. The car was well prepped and the paperwork was organized and easily completed. Overall, the process was very pleasant. More

I bought an Acura TL in 1999 from Pauly. I had it serviced there until I recently bought a 2014 Acura RDX AWD from Pauly. My service experience with Pauly over 15 years was excellent. Roger Blanton serviced there until I recently bought a 2014 Acura RDX AWD from Pauly. My service experience with Pauly over 15 years was excellent. Roger Blanton in the Service Department was great to work with over the years. In buying the 2014 RDX from Pauly, I consulted with Hunt Hamil who was very knowledgeable about the product and very straight forward in his answers to my questions. The price was very fair and the financing was advantageous. The dealership, the personnel at the dealership and the product are all top-notch. More

Hunt was knowledgeable and extremely helpful. This was my first purchase of an Acura and had a number of questions. This young man knows his Acuras! my first purchase of an Acura and had a number of questions. This young man knows his Acuras! More

They replied to my request for a quote for a new vehicle. I set up a meeting - called them before driving 20 miles to go to the dealership and when I got there, I got greeted by someone who was in your face I set up a meeting - called them before driving 20 miles to go to the dealership and when I got there, I got greeted by someone who was in your face and told me that the vehicle I was there for was no longer in stock. They refused to entertain or show me any other vehicles. If this is how they treat serious car shoppers, I can't imagine what it must be like to get service from them.I will never go back again. More

Their service department is great. I took my TSX there for an oil change & clunking noise before driving to California. They caught an issue that another local dealership missed, actually showed me the pr for an oil change & clunking noise before driving to California. They caught an issue that another local dealership missed, actually showed me the problem under my car, maintained awesome communication throughout the process, and completed the work in a reasonable period of time. On a nitpicky note, however, their customer waiting area is a little bland and I had ONE experience with an employee (out of about 4 visits) that was not worthy of 5 stars. Overall, as I said, they're great! I never write reviews, but after a horrible experience with a dealer where I live now I wanted to reward them on a job well done with this little shout out. More