Acura Highland Park

Great Service I always receive great service on my Acura. The department is always very clean. The Mgr & Tech are very polite, patient, professional, helpful & a pl I always receive great service on my Acura. The department is always very clean. The Mgr & Tech are very polite, patient, professional, helpful & a pleasure to deal with. Over the years I have bought 5 new Acura from this dealership & besides fair prices the service has always been outstanding. More

Great Service at Pauly Acura I receive great customer service on my RDX every time I take it in for routine checks from the Pauly service department. The manager, Roger, is very I receive great customer service on my RDX every time I take it in for routine checks from the Pauly service department. The manager, Roger, is very polite and professional. I have never used a dealership for routine or other types of maintenance, but I won't hesitate to come here in the future. I was promised and received a loaner, my appointment time was honored to the minute and the car was ready when promised. More

Bad Buying Experience We bought and MDX there earlier this year and they pulled last minute tricks on them. Great cars but they cannot be trusted. They provided additiona We bought and MDX there earlier this year and they pulled last minute tricks on them. Great cars but they cannot be trusted. They provided additional information at the last minute and then put on the heavy sales technique. I do love my car but would advise people to go to a different dealer. These guys will pull whatever tricks they can. Their is a reason they have not invested in a new building as they know their time is limited. More

Great service There were some scratches on my new Acura TL navigation screen. I called the service about this and they replaced it with no issues. Thanks to them! There were some scratches on my new Acura TL navigation screen. I called the service about this and they replaced it with no issues. Thanks to them! More

A great place to service your Acura. I purchased my 2014 Acura RDX elsewhere because Pauly was not competitive in price and wouldn't negotiate. This is my 4th Acura and I continue to s I purchased my 2014 Acura RDX elsewhere because Pauly was not competitive in price and wouldn't negotiate. This is my 4th Acura and I continue to service there because the service is excellent. Roger and Ken in service and Darren in parts are all part of a very good team. I even service my Honda Accord there because of the quality service. More

A stress-free transaction I had a stress-free new car purchase transaction from start to finish. Pauly’s people made that possible. Hunt Hamill was my sales consultant. Hu I had a stress-free new car purchase transaction from start to finish. Pauly’s people made that possible. Hunt Hamill was my sales consultant. Hunt and his knowledgeable colleagues listened to me and respected my time. I asked for the best price, and Hunt provided a highly attractive quote within 5 minutes. Everything after that proceeded flawlessly. Bottom line: No tricks; games or high pressure tactics. Favorable pricing. Friendly and relaxed--but businesslike. Exactly the caliber of people with whom you want to interact in an important transaction. Highly recommended. More

Professional and Personable! My wife and I went to Hunt Hamill the second time to purchase another Acura. With Hunt's assistance we purchased our first Acura, a TSX, a few years a My wife and I went to Hunt Hamill the second time to purchase another Acura. With Hunt's assistance we purchased our first Acura, a TSX, a few years ago. We were interested in a second car, and we knew where to go! There is no better service. We have been to multiple dealerships to compare prices and customer service, but we went right back to Hunt. He is professional, personable, and knowledgeable. We went around closing time, but there was no rush to purchase. They let us take our time to think through the little details. Hunt stayed way past his work time to ensure that we made the right purchase! I don't think you can get better service anywhere else! More

Well done! We worked with Hunt Hamill to purchase a new MDX. He was extremely professional as well as personable. He made buying a new car a very pleasant and We worked with Hunt Hamill to purchase a new MDX. He was extremely professional as well as personable. He made buying a new car a very pleasant and positive experience, which has not been the case at other dealerships we have visited. The speed of the process of purchase was excellent, which we felt was very respectful of our time.(again, this was not the case at other dealerships we've visited.) More

Remember this name: Mr. Branko Uzelac!!! I found the car I was looking for online, from their website. They had many clear pictures of the car, inside as well as out. Branko Uzelac sales cons I found the car I was looking for online, from their website. They had many clear pictures of the car, inside as well as out. Branko Uzelac sales consultant at Pauly Acura was exceptional! He is willing to go above and beyond to help me search for the car that will make me happy. Branko was professional and pleasant to speak with. Everyone I worked (finance guy Frank) with was just great, not what I was expecting at all. Branko clearly answered all of my questions. He even stayed after closing time to make sure I got everything done, and it was so late because of my work schedule, they instructed me to come back the next day to make sure I got it washed for no charge. Very helpful and great group of people. Thanks again guys! Will buy again! More

I had the best car buying experience ever at Pauly Acura This is the first vehicle that I have purchased from a dealership (private deals only up until this point) so I was a bit nervous on getting "taken fo This is the first vehicle that I have purchased from a dealership (private deals only up until this point) so I was a bit nervous on getting "taken for a ride". However of all the places we visited, Pauly was the best experience. Worked with Dmitriy Lapidus. He was very helpful and willing to go "the extra mile". The whole business appeared to be well run and efficient focused on customer service, stress free environment, and staright forward haggle free honesty. I would definity revisit "down the road". More