Acura Highland Park

They work with you This was my first Acura, having exclusively driven Lexus and Toyota before. The pre-owned MDX with advance I purchased at a non-Acura dealership neede This was my first Acura, having exclusively driven Lexus and Toyota before. The pre-owned MDX with advance I purchased at a non-Acura dealership needed all new struts and shocks. Roger (and Courtney) not only beat the price from the other dealership where I'd gotten an estimate, they also helped me get some of the settings changed and treated me as well as if I'd bought the car there. Thank you! More

service on my Acura This is my second Acura from Pauly and the reason we returned was because of the service! It is easy to get an appointment and the service is done This is my second Acura from Pauly and the reason we returned was because of the service! It is easy to get an appointment and the service is done quickly and properly. More

Quick and Easy The service appointment was quick and easy. The Pauly staff and techs always do a great job and I appreciate the thorough safety check the car receive The service appointment was quick and easy. The Pauly staff and techs always do a great job and I appreciate the thorough safety check the car receives when I come in for services. More

Super friendly service department Easy to schedule and easy to get a quote over the phone. Provided loaner car for the day. Car was cleaned inside and out. Enjoyed working with Courtne Easy to schedule and easy to get a quote over the phone. Provided loaner car for the day. Car was cleaned inside and out. Enjoyed working with Courtney. More

Pauly Acura--Excellent in all respects ! I have been a customer of Pauly for over 20 years, bought probably 10 cars and always had a 5-star experience. The service side of the dealership is I have been a customer of Pauly for over 20 years, bought probably 10 cars and always had a 5-star experience. The service side of the dealership is every bit as good as the sales side. I recommend both the dealership and Acuras to my friends. More

Amazing and Simple Lease Experience This was the 4th car I have leased at Pauly Acura with my sales rep Bob Erlien and this had to be the fastest, smoothest, and most painless experience This was the 4th car I have leased at Pauly Acura with my sales rep Bob Erlien and this had to be the fastest, smoothest, and most painless experience possible. Both Bob and the dealership have been awesome to work with. They are all very professional, courteous, and understand exactly what the customer wants, then delivers exceptional customer service to make the deal happen. Visiting the service department has also been so nice and easy. I have never had to take my car in for service other than for regularly needed maintenance. I value the relationship Bob and I have developed over the years and he truly understands all about the buying/leasing process and the cars themselves. I literally thought I was going in to talk to him about my upcoming lease expiration and some options for a new car. In less than 2 hours, I was driving home in a brand new 2018 Acura TLX V6 AWD Tech Model. Plus, I was able to turn my existing 2015 Acura TLX V6 AWD Tech Model in early. Corporate Acura provided so many benefits to existing customers, that it was clearly the easiest purchase I have ever made. Thanks again to Pauly Acura and Bob Erlien for taking such great care of your customers. More

A pleasure to deal with Ivan! Ivan made my experience of buying A car very easy! Even delivered my Car to me which I very much Appreciated!! Thank you very much! Ivan made my experience of buying A car very easy! Even delivered my Car to me which I very much Appreciated!! Thank you very much! More

Efficient, Courteous Service Efficient, Courteous A1 Service, took less than 45 min. Did some additional service I asked for. Started on time, ended on time. Three words more. Efficient, Courteous A1 Service, took less than 45 min. Did some additional service I asked for. Started on time, ended on time. Three words more. More

Follow up Fast friendly and professional. Fixed the problem with no hassle and minimal cost. Loaner car was great. Fast and efficient service with a smile. High Fast friendly and professional. Fixed the problem with no hassle and minimal cost. Loaner car was great. Fast and efficient service with a smile. Highly recommended. More

Great! Hunt our salesman could not have been more helpful or informative. Just great all the way around. Highly recommend Hunt and your shop to anyone who wa Hunt our salesman could not have been more helpful or informative. Just great all the way around. Highly recommend Hunt and your shop to anyone who wants an thoroughly enjoyable car buying experience. Felt we got a good and fair deal with no haggling. More