Acura Highland Park

great The car was ready on time and I accurately charged. All was fine. Service was good. Overall very satisfied with the service at Pauly Acura. The car was ready on time and I accurately charged. All was fine. Service was good. Overall very satisfied with the service at Pauly Acura. More

Best service department ever! I can't imagine ever going anywhere else. Everyone in this service department is wonderful and extremely helpful. They are always very up front about I can't imagine ever going anywhere else. Everyone in this service department is wonderful and extremely helpful. They are always very up front about the time it will take and very accurate with the estimation so I never mind waiting for my car. More

Sales team was easy to work with The sales team was very friendly and straightforward to work with. There are a couple of things you could do to make the delivery a little better - The sales team was very friendly and straightforward to work with. There are a couple of things you could do to make the delivery a little better -- helping out with activating the services like ATT Connected Car and the car was clean but there were some spots where it wasn't dried. Just a small thing, but when you are seeing the car for the first time you want it to be perfect. More

Really good service Service was good from the beginning to the end. Now we come only to this center. I feel that center in caring for me. Thank you. Service was good from the beginning to the end. Now we come only to this center. I feel that center in caring for me. Thank you. More

Efficient and through! The service team at Pauly Acura always does a fantastic job! I have been going for service since 1997. The team is knowledgeable and able to explain The service team at Pauly Acura always does a fantastic job! I have been going for service since 1997. The team is knowledgeable and able to explain in detail the work that is to be done. More

Amazing service crew! Roger always takes care of is. We service all of our vehicles here! Roger great guy. Always takes good care of cars. Car gets a wash and comes out spotless. Thanks We service all of our vehicles here! Roger great guy. Always takes good care of cars. Car gets a wash and comes out spotless. Thanks More

Long time customer Great service I’ve been buying and servicing my cars there since 1991. Kevin in service was friendly and helpful with my service requirements I’ll be Great service I’ve been buying and servicing my cars there since 1991. Kevin in service was friendly and helpful with my service requirements I’ll be coming back again. More

Always dependable. The Service Team at Pauly is responsive, courteous, and makes an effort to provide fair counsel regarding car servicing. They never "encourage" you to The Service Team at Pauly is responsive, courteous, and makes an effort to provide fair counsel regarding car servicing. They never "encourage" you to do work on your car that is not needed. Yet, they will proactively provide you with information regarding things that made need attention now or in the future. More

Pauly is fantastic! I have been having trouble with my Nav for almost a year. My previous dealership initially said there was nothing they could do. They did work on it i I have been having trouble with my Nav for almost a year. My previous dealership initially said there was nothing they could do. They did work on it in March. The fix lasted for 4 months. When I reached out to the new management, they said they would look into it and call me back. 6 weeks later I called and the manager said ‘oh, yes, there is nothing we can do’. Thankfully I called Pauly. Roger said bring it in. Kevin took all the info and sent it to the tech. They ended up replacing the antenna on the system and so far so good. Pauly, you are my go to people from now on!!! More

Great service Roger and his team were great at scheduling our maintenance appt and finishing quickly to get us on our way. We love that they know our service histor Roger and his team were great at scheduling our maintenance appt and finishing quickly to get us on our way. We love that they know our service history to make things easier. More