Acura Highland Park

It’s prompt, clean and friendly. It’s easy to make an appointment. It’s a wonderful location and environment while your car is being worked on. Highly recommend it! appointment. It’s a wonderful location and environment while your car is being worked on. Highly recommend it! More

I have bought over 20 cars and Bob provided the best customer service I have ever experienced. I now know why my friend recommended I purchase my car from Bob. customer service I have ever experienced. I now know why my friend recommended I purchase my car from Bob. More

Always wonderful I was very pleased with the service. I was worried that I needed a battery but this was not the case. I appreciate the honesty. I was very pleased with the service. I was worried that I needed a battery but this was not the case. I appreciate the honesty. More

Great Service As always My car had complex engine service needs. The great team at Pauly Acura went to work to line up all the parts I needed and schedule everything includi My car had complex engine service needs. The great team at Pauly Acura went to work to line up all the parts I needed and schedule everything including a loner for me at a convenient time, plus a complete review of what other work needed to be done while my engine was apart so it could be completed at the least cost to me. They accomplished all the work expertly and efficiently and got my car back to me promptly. They were great.LARRY More

Best customer service I have ever experienced for any car I’ve had serviced! Roger in the service department and Saundra at the front are the most professional and helpful dealership employees I’ve come ac I’ve had serviced! Roger in the service department and Saundra at the front are the most professional and helpful dealership employees I’ve come across! Thank you Pauly Acura! Phil Martini More

Great Service Friendly, helpful service. Helped me with the arduous task of syncing my iPhone. Quickly got me into a new, clean loaner. Fully explained the servi Friendly, helpful service. Helped me with the arduous task of syncing my iPhone. Quickly got me into a new, clean loaner. Fully explained the services provided. More

Pauly service always does a great job for me!! They do A great job explaining what my car needs and gives me various options. I appreciate their hard work great job explaining what my car needs and gives me various options. I appreciate their hard work More

Hands down, the very best service department we’ve ever dealt with. Friendly, professional and always accommodating! We’ve been with Pauly Acura for about ten years now and we don’t foresee ever leaving! dealt with. Friendly, professional and always accommodating! We’ve been with Pauly Acura for about ten years now and we don’t foresee ever leaving! More

no hassle, no pressure It was easy to get an appointment that fit my schedule. Staff was very helpful and courteous. I mentioned the brake squeal on my 2019 RDX. They had It was easy to get an appointment that fit my schedule. Staff was very helpful and courteous. I mentioned the brake squeal on my 2019 RDX. They had received a technical service bulletin from Acura on this condition already and had the parts to take care of it under warranty. More

quality service with quality people always professional people at this shop. I will recommend any day. they provided a loaner car at no charge... cant beat that! My serviced car was wa always professional people at this shop. I will recommend any day. they provided a loaner car at no charge... cant beat that! My serviced car was washed and ready to go 1/2 hour before the time promised! More