Acura Highland Park

Business as usual with great customer service I have been servicing my MDX at Pauly since 2004. I have always received attentive service from the service associates and quality work from the tech I have been servicing my MDX at Pauly since 2004. I have always received attentive service from the service associates and quality work from the technicians. My latest visit was no exception. I always feel confident that my issues will be cared for and that there is no pressure from the service associates to upsell on service. They are committed to upholding the fine reputation they have established. More

In and out quickly. Tre took care of getting my SUV right, james did a great job at getting the repair done quickly without and hassle. Keep up the good work! Tre took care of getting my SUV right, james did a great job at getting the repair done quickly without and hassle. Keep up the good work! More

Awesom experience Great Service and friendly staff. I came in for recall service and the experience was great. Service department was phonomenal. This was my 1st time v Great Service and friendly staff. I came in for recall service and the experience was great. Service department was phonomenal. This was my 1st time visiting the service department. More

Purchase new car We were very please with our entire experience and previous service at Pauly. Our salesman was very accurate and made helpful and honest in his busine We were very please with our entire experience and previous service at Pauly. Our salesman was very accurate and made helpful and honest in his business practice. More

treat me like I'm the most important customer they only have me do the work thats necessary and treat me like royalty. A neighborhood repair place gave me a list of unnecessary repairs! they only have me do the work thats necessary and treat me like royalty. A neighborhood repair place gave me a list of unnecessary repairs! More

Top notch communications For all the bad things you hear (and deal with) about car repairs, this Acura dealer is different. They explain the quote thoroughly, helped me prior For all the bad things you hear (and deal with) about car repairs, this Acura dealer is different. They explain the quote thoroughly, helped me prioritize the work suggested since I couldn't afford to do it all at once. More

Excellent Everytime time I come for my service, I'm treated great with exceptional service. Its always a great pleasure working with courtney. He always do a gr Everytime time I come for my service, I'm treated great with exceptional service. Its always a great pleasure working with courtney. He always do a great job More

Great job! The service department is always courteous and handled all items while I waited within the time estimate provided. Always greatly appreciated to be a The service department is always courteous and handled all items while I waited within the time estimate provided. Always greatly appreciated to be able to plan my time accordingly! More

You're not just a number Roger went out of his way (as always) to confirm a "problem" identified by a tire service company was not an issue. Service was fast, efficient, and c Roger went out of his way (as always) to confirm a "problem" identified by a tire service company was not an issue. Service was fast, efficient, and cost effective. More

Best Experience Have dealt with this dealership for many years! They take excellent care of my vehicles. They are always on time and keep me informed. I highly recom Have dealt with this dealership for many years! They take excellent care of my vehicles. They are always on time and keep me informed. I highly recommend them. More