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Acura Highland Park

Highland Park, IL

3.9
434 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 434 reviews

February 13, 2019

Lane Warning Checkup After picking up my car from a garage lane warning system was not working, I was passing Pauly Acura so stopped in for service to check system. Servi More

by mjw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
February 06, 2019

Returning customer Have been a Pauly Acura customer for 17 years for good reason... customer service is awesome! Courteous, friendly, accommodating, attentive...The enti More

by Hen105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Frank, gentleman in parts
January 26, 2019

Car maintenance I went in for a system A maintenance of my 2012 MDX and from the call to schedule until the end the experience was very good. Scheduling was easy and More

by Forestmdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
January 25, 2019

Service work 2005 tsx Jim was good in setting up service appointment after listening to the car status over the phone. It was also reassuring to know that he had a loaner More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim ? With whom I have had positive experiences working with in previous service situations.
January 19, 2019

Great Service Experience I Bought my MDX 17 and Honda Accord with Paula. And now service for both vehicles through them. I had great experience with them and strongly recommen More

by Kish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
January 19, 2019

Done on time I asked for my service to be completed by 3-4 pm. It was a big service, new tires and replacing all kinds of things. Winter storm watch...so I asked f More

by Ozmaniac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
January 12, 2019

A1 maintenance, tire replacement, and repair lumbar Been a customer as long as I've owned car. I would base my new car purchase decision on great service received at Pauly Acura More

by 2010acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
January 12, 2019

Unsurpassed Service! I always have my car serviced @ Pauly Acura, even though I live within three miles of another Acura dealership. They are very trustworthy, competent More

by Tell it like it is.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim & Kevin
January 11, 2019

Quick easy and honest. 40 min for an oil change, inspection and wash. Price was explained and honored. Thank you for your attention and great service. Definitely would go ba More

by Newrdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
January 04, 2019

Oil change and more I brought my Acura TL in for an oil change. I had noticed the car seemed to be straining when starting but forgot to mention it. The service advisor More

by Ira S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
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