Acura Highland Park

Maintenance of my MDX I think Pauly Acura is great. The service is excellent. Proactive, reasonable, and professional. Jim was great. He looked to see if a part was covere I think Pauly Acura is great. The service is excellent. Proactive, reasonable, and professional. Jim was great. He looked to see if a part was covered under my extended warranty and informed me of what was needed and gave me options. More

Wonderful place with wonderful people My family has purchased two Acura MDX SUVs form this dealership and everything has been wonderful. People are always very nice and always to seem to c My family has purchased two Acura MDX SUVs form this dealership and everything has been wonderful. People are always very nice and always to seem to care about you. Our current MDX has always been serviced at their dealership and they have always been fantastic. One time a porter backed the car up into a lamp and damaged the bumper and they apologized and quickly replaced it. Car was only gone for a few more days than originally told it would be. The work is always done well and car is always clean and perfect when leaving the dealership. Highly recommend this dealership if you are considering buying a new car or getting your car serviced! More

Always helpful and reliable I've had my Acuras serviced at Pauly for over 15 years, including one I bought at a different dealer. Never had anything but a positive service exper I've had my Acuras serviced at Pauly for over 15 years, including one I bought at a different dealer. Never had anything but a positive service experience More

Excellent Service I had to bring in my 2009 Acura MDX for a routine maintenance service. The staff is always friendly, polite, and professional. They are always upfront I had to bring in my 2009 Acura MDX for a routine maintenance service. The staff is always friendly, polite, and professional. They are always upfront about what they will do, and what it will cost. I highly recommend Pauly Acura! More

Swift and expert service Always a pleasure to visit with familiar faces who remember my cars. Very accommodating with scheduling, and always excellent service on both the tec Always a pleasure to visit with familiar faces who remember my cars. Very accommodating with scheduling, and always excellent service on both the technical side as well as customer service side... More

Great dealership! I brought my Acura in for service. The technician was thorough in explaining what would be done and made sure everything was done to my satisfaction. I brought my Acura in for service. The technician was thorough in explaining what would be done and made sure everything was done to my satisfaction. Will be back next time I need something done. Great job! More

TRUST!!! The service department rocks! I am apprehensive when it comes to taking my car in for service to Dealer’s. But not with Pauly’s. You bet they earned m The service department rocks! I am apprehensive when it comes to taking my car in for service to Dealer’s. But not with Pauly’s. You bet they earned my trust. More

Great Customer Service at Pauly Acura As usual, my appointment time was honored and service was provided with no surprises. The service staff are professional , courteous and knowledgeabl As usual, my appointment time was honored and service was provided with no surprises. The service staff are professional , courteous and knowledgeable. I never feel that unwanted/unneeded services are being pushed on me. Was in and out and on my way in 45 minutes, including my car being washed. This is one company that truly understands customer service. More

Lane Warning Checkup After picking up my car from a garage lane warning system was not working, I was passing Pauly Acura so stopped in for service to check system. Servi After picking up my car from a garage lane warning system was not working, I was passing Pauly Acura so stopped in for service to check system. Service hah me in and out within 30 minutes an \d I was on my way. Customer service is the best around ! More

Returning customer Have been a Pauly Acura customer for 17 years for good reason... customer service is awesome! Courteous, friendly, accommodating, attentive...The enti Have been a Pauly Acura customer for 17 years for good reason... customer service is awesome! Courteous, friendly, accommodating, attentive...The entire staff is great! Bob’s the best! More