Acura Highland Park

Courtney is a pro in customer service. Answered my questions politely, patiently and recommended the services to be done on my car with no pressure. Excellent work done on timing belt / water pump ch questions politely, patiently and recommended the services to be done on my car with no pressure. Excellent work done on timing belt / water pump change in service specials. I am happy with the service and the technician who took care of my car. I will recommend this dealer service department More

Pauly Acura always has great customer service! It is one of the reasons I take my car here. I think the prices are reasonable as well. of the reasons I take my car here. I think the prices are reasonable as well. More

Excellent service. Professional staff.Have purchased Excellent service. Professional staff. Have purchased Acura's since early 2000. Sales and Service has always been excellent. Next vehicle will be ano Excellent service. Professional staff. Have purchased Acura's since early 2000. Sales and Service has always been excellent. Next vehicle will be another Acura from Pauly. More

Jim Clay did an outstanding job! He was honest and forthright with regards to what work needed to be done...knowing that I am planning on purchasing a new Acura in 2021. He saved me hundreds, if not forthright with regards to what work needed to be done...knowing that I am planning on purchasing a new Acura in 2021. He saved me hundreds, if not thousands, of dollars. Thank you, Jim!! More

done on time and all work completed exceeded my expectations. The service personnel were polite and very friendly. i would recommend this service department to my friends. expectations. The service personnel were polite and very friendly. i would recommend this service department to my friends. More

This dealership is always helpful and does excellent service. They keep my elderly car running smoothly. Today's service was without an appointment and my car was taken care of immediately. Much appreci service. They keep my elderly car running smoothly. Today's service was without an appointment and my car was taken care of immediately. Much appreciated. More

Everything was explained to me in detail and in a very pleasant way. I am always happy with the service department at Pauly Acura in Highland Park. pleasant way. I am always happy with the service department at Pauly Acura in Highland Park. More

Excellent service, convenient, reasonable prices, loaner car, and no pressure to add services beyond what was needed. This is the only place I have my Type S serviced. car, and no pressure to add services beyond what was needed. This is the only place I have my Type S serviced. More

Service was excellent. Simon my mechanic did a great job. Jim Clay reviewed my work explaining future services to be handled. Fast friendly very happy job. Jim Clay reviewed my work explaining future services to be handled. Fast friendly very happy More

We always receive excellent service and advice at Pauly Acura. Top notch work and they make the process easy. Wonderful to have such a trustworthy and reliable place for our Acura's service! Acura. Top notch work and they make the process easy. Wonderful to have such a trustworthy and reliable place for our Acura's service! More