Acura Highland Park
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 432 reviews
Great Service As always My car had complex engine service needs. The great team at Pauly Acura went to work to line up all the parts I needed and schedule everything includi My car had complex engine service needs. The great team at Pauly Acura went to work to line up all the parts I needed and schedule everything including a loner for me at a convenient time, plus a complete review of what other work needed to be done while my engine was apart so it could be completed at the least cost to me. They accomplished all the work expertly and efficiently and got my car back to me promptly. They were great.LARRY More
Best customer service I have ever experienced for any car I’ve had serviced! Roger in the service department and Saundra at the front are the most professional and helpful dealership employees I’ve come ac I’ve had serviced! Roger in the service department and Saundra at the front are the most professional and helpful dealership employees I’ve come across! Thank you Pauly Acura! Phil Martini More
Great Service Friendly, helpful service. Helped me with the arduous task of syncing my iPhone. Quickly got me into a new, clean loaner. Fully explained the servi Friendly, helpful service. Helped me with the arduous task of syncing my iPhone. Quickly got me into a new, clean loaner. Fully explained the services provided. More
Pauly service always does a great job for me!! They do A great job explaining what my car needs and gives me various options. I appreciate their hard work great job explaining what my car needs and gives me various options. I appreciate their hard work More
Hands down, the very best service department we’ve ever dealt with. Friendly, professional and always accommodating! We’ve been with Pauly Acura for about ten years now and we don’t foresee ever leaving! dealt with. Friendly, professional and always accommodating! We’ve been with Pauly Acura for about ten years now and we don’t foresee ever leaving! More
no hassle, no pressure It was easy to get an appointment that fit my schedule. Staff was very helpful and courteous. I mentioned the brake squeal on my 2019 RDX. They had It was easy to get an appointment that fit my schedule. Staff was very helpful and courteous. I mentioned the brake squeal on my 2019 RDX. They had received a technical service bulletin from Acura on this condition already and had the parts to take care of it under warranty. More
quality service with quality people always professional people at this shop. I will recommend any day. they provided a loaner car at no charge... cant beat that! My serviced car was wa always professional people at this shop. I will recommend any day. they provided a loaner car at no charge... cant beat that! My serviced car was washed and ready to go 1/2 hour before the time promised! More
Service at Pauly Acura Roger, Courtney and Jim were very professional and friendly as usual. I have been servicing my Acura’s at Pauly Acura for 20 Years and always pleased Roger, Courtney and Jim were very professional and friendly as usual. I have been servicing my Acura’s at Pauly Acura for 20 Years and always pleased. More
Best experience in buying an automobile, i’m 68 years old, I’ve been buying automobile since I was 20 years old, this was the greatest experience , no pressure, Bob Erlien was Best and the greatest auto old, I’ve been buying automobile since I was 20 years old, this was the greatest experience , no pressure, Bob Erlien was Best and the greatest automobile sales man, absolutely no pressure !!! Pauly Acura 10 Stars THE BEST !!! More
Very courteous and thorough. Customer service was great as usual. They diagnosed the problem quickly, and gave estimates for future work. I would recommend Paula Acura for excelle Customer service was great as usual. They diagnosed the problem quickly, and gave estimates for future work. I would recommend Paula Acura for excellent service. Employee....Roger More