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Acura Highland Park

Highland Park, IL

4.5
432 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 432 reviews

February 16, 2020

Great Service As always My car had complex engine service needs. The great team at Pauly Acura went to work to line up all the parts I needed and schedule everything includi More

by LarryLevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and assistant service manager
February 15, 2020

Best customer service I have ever experienced for any car I’ve had serviced! Roger in the service department and Saundra at the front are the most professional and helpful dealership employees I’ve come ac More

by amartini
Recommend Dealer
Yes
Employees Worked With
Roger and Saundra
February 12, 2020

Great Service Friendly, helpful service. Helped me with the arduous task of syncing my iPhone. Quickly got me into a new, clean loaner. Fully explained the servi More

by Miller2119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
February 07, 2020

Pauly service always does a great job for me!! They do A great job explaining what my car needs and gives me various options. I appreciate their hard work More

by Cubswin08
Recommend Dealer
Yes
Employees Worked With
Roger,Jim
February 02, 2020

Hands down, the very best service department we’ve ever dealt with. Friendly, professional and always accommodating! We’ve been with Pauly Acura for about ten years now and we don’t foresee ever leaving! More

by Ejpuck
Recommend Dealer
Yes
Employees Worked With
Jim, Roger and Courtney. The best of the best!
January 31, 2020

no hassle, no pressure It was easy to get an appointment that fit my schedule. Staff was very helpful and courteous. I mentioned the brake squeal on my 2019 RDX. They had More

by dahops3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
January 15, 2020

quality service with quality people always professional people at this shop. I will recommend any day. they provided a loaner car at no charge... cant beat that! My serviced car was wa More

by john reidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jim
January 14, 2020

Service at Pauly Acura Roger, Courtney and Jim were very professional and friendly as usual. I have been servicing my Acura’s at Pauly Acura for 20 Years and always pleased More

by brucebrandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger,Jim and Courtney
January 08, 2020

Best experience in buying an automobile, i’m 68 years old, I’ve been buying automobile since I was 20 years old, this was the greatest experience , no pressure, Bob Erlien was Best and the greatest auto More

by Sam Esteban
Recommend Dealer
Yes
Employees Worked With
Bob Erlien & Manager Also the finance person was the greatest
January 04, 2020

Very courteous and thorough. Customer service was great as usual. They diagnosed the problem quickly, and gave estimates for future work. I would recommend Paula Acura for excelle More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
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