Acura Highland Park

Outstanding service and communication Branko was extremely accommodating, and respectful during a very difficult time. The entire dealership was understanding and flexible. Branko deliv Branko was extremely accommodating, and respectful during a very difficult time. The entire dealership was understanding and flexible. Branko delivered the car to the home, wore a mask and gloves, answered all questions demonstrated features (while outside the car) and even offered to video tape demonstrations I needed additional help with. I was contacted 3 times after receiving the car to ensure my satisfaction. Absolutely outstanding experience. THANK YOU! More

Truly the best! The team at Pauly Acura is efficient, knowledgeable, and always go the extra mile to make sure you are satisfied. I feel confident that when I have m The team at Pauly Acura is efficient, knowledgeable, and always go the extra mile to make sure you are satisfied. I feel confident that when I have my car serviced at Pauly that it has been given a thorough check up and returned to me in the best condition possible. They get the job done that is requested and then some without trying to add on unnecessary services. More

Trusted Service Department This Service Department is honest. No unnecessary repairs done. I have taken my cars to different auto dealership for service in my life time and I ca This Service Department is honest. No unnecessary repairs done. I have taken my cars to different auto dealership for service in my life time and I can assure you this one can be trusted. More

Outstanding service as always!! The team is sincerely committed to providing top notch service at fair and competitive prices. They really care about providing complete customer satisfaction! committed to providing top notch service at fair and competitive prices. They really care about providing complete customer satisfaction! More

Efficient service Timely and efficient. Service. Comfortable waiting area. No time in my schedule to write more. Requiring more words is a nuisance. If you want longer Timely and efficient. Service. Comfortable waiting area. No time in my schedule to write more. Requiring more words is a nuisance. If you want longer reviews you need to pay for them!! More

Quality Service Quality service and excellent customer service. Best dealer service department I have ever visited in my 35 years of driving. Fair price and fast ser Quality service and excellent customer service. Best dealer service department I have ever visited in my 35 years of driving. Fair price and fast service. More

Came for a routine maintenance, it turned out that there was a recall procedure needed to be done that would take additional time. The dealer offered a loaner and made every effort to make the service effic was a recall procedure needed to be done that would take additional time. The dealer offered a loaner and made every effort to make the service efficient and convenient.. Highly satisfied with the whole experience, start to finish! More

It’s prompt, clean and friendly. It’s easy to make an appointment. It’s a wonderful location and environment while your car is being worked on. Highly recommend it! appointment. It’s a wonderful location and environment while your car is being worked on. Highly recommend it! More

I have bought over 20 cars and Bob provided the best customer service I have ever experienced. I now know why my friend recommended I purchase my car from Bob. customer service I have ever experienced. I now know why my friend recommended I purchase my car from Bob. More

Always wonderful I was very pleased with the service. I was worried that I needed a battery but this was not the case. I appreciate the honesty. I was very pleased with the service. I was worried that I needed a battery but this was not the case. I appreciate the honesty. More