Acura Highland Park

Pauly Acura ILX Overall such an amazing experience, everyone at Pauly Acura went above and beyond to help me find the perfect car within my budget! They made it so st Overall such an amazing experience, everyone at Pauly Acura went above and beyond to help me find the perfect car within my budget! They made it so stress free, I would highly recommend to anyone looking for a car! More

I first visited 2 other Acura dealerships before coming to this one. David was very professional and the experience at this dealership made me feel like there was zero pressure into purchasing. Pricing wa to this one. David was very professional and the experience at this dealership made me feel like there was zero pressure into purchasing. Pricing was extremely competitive and the added accessories were valued well below market price. Other than the $300 doc fee, there were no other gimmicky added fees whatsoever! It was one of the most pleasant, zero pressure, fair price car buying experience I've had to date. Will visit again for a future car purchase. More

Jim is always a pleasure to work with. I always feel safe driving my car after I have it serviced with you. I like having it thoroughly inspected. driving my car after I have it serviced with you. I like having it thoroughly inspected. More

Professional and Courteous Overall a very positive car purchasing experience. Friendly and courteous team from the sales rep, sales manager and business manager. I would highly Overall a very positive car purchasing experience. Friendly and courteous team from the sales rep, sales manager and business manager. I would highly recommend to potential car buyers. More

Prompt check in and work performed on time. Went in for A1 service. Inspection noted front brakes needed pad replacement and rotor resurfacing. Rear brakes were okay till next service interval Went in for A1 service. Inspection noted front brakes needed pad replacement and rotor resurfacing. Rear brakes were okay till next service interval. Tire were not rotated. No extra work was done. More

service summary brought vehicle in for a system update they determined it was an glitch regarding update information problem was resolved staff was polite vehicle sea brought vehicle in for a system update they determined it was an glitch regarding update information problem was resolved staff was polite vehicle seat and steering wheel covered with plastic all covid guidelines followed More

Great, friendly service. We have been going to this dealership since 1989 and have had 3 Acuras during that time frame, an Integra, a TL and now an ILX. Great, friendly servic We have been going to this dealership since 1989 and have had 3 Acuras during that time frame, an Integra, a TL and now an ILX. Great, friendly service. More

Customer Oriented, Efficient, Friendly Service After identifying a problem with my side mirror, Roger contacted Acura asking to provide a good will warranty replacement, which was granted. He calle After identifying a problem with my side mirror, Roger contacted Acura asking to provide a good will warranty replacement, which was granted. He called me immediately after the authorization was received. After I returned to the dealership, the replacement took 20 minutes. I am very satisfied with attention to my problem, efficiency of the service and friendliness of communications. It was a pleasure dealing with Roger and others on the service team. More

Incorrect gas gauge indication Evidently the float was stuck in the fuel pump, and the gas gauge constantly showed F. The pump had to be taken apart to push the float down, and it w Evidently the float was stuck in the fuel pump, and the gas gauge constantly showed F. The pump had to be taken apart to push the float down, and it will take several days before we know if the problem was intermittent or if the pump has to be replaced. More

Excellent customer service You company handled the entire experience with a great deal of professional services. All proper precautions provided by you were top notch. Loved th You company handled the entire experience with a great deal of professional services. All proper precautions provided by you were top notch. Loved that you placed a plastic over the steering wheel ,I felt extremely comfortable bringing my car into your dealership. Thank you and as always your service managers are the best. Always working with the customers in a very friendly manner. More