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Acura Highland Park

Highland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
500 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 500 reviews

May 21, 2025

Good service and timely calls. All was great. Jim did a great job explaining what needed to be done. More

by MICHAELEBECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Acura Highland Park responded

Thank you! We're glad everything went smoothly and that Jim kept you well-informed throughout the process. We appreciate your kind words and look forward to helping you again!

May 15, 2025

Dealerships are all as ys expensive, but Tommy is a kind and honest.man. He treats you like family and the rest of the staff is likewise. They may a bunch of people when you walk in, but once you get settle More

by TBONE3302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Kick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Baintan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Bryk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Acura Highland Park responded

Thanks for the heartfelt review! We're glad Tommy and the team made you feel like family—that’s what we’re all about. We know dealerships can feel pricey, but we’re committed to earning your trust with honest, caring service. We hope to serve you again soon!

May 15, 2025

I have been coming to this dealer for service for over 20 years. They do a great job. More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Acura Highland Park responded

Thanks for the loyalty, Colin! We're honored you've trusted us with your service for over 20 years. Here's to many more years of great care!

May 14, 2025

I drive over an hour and go past other dealerships in order to service my car here. More

by BLOVEJOYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see my salesman.
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May 16, 2025 -

Acura Highland Park responded

Thanks for your dedication! We're truly honored that you drive over an hour to service your car with us, passing other dealerships. Your trust means the world, and we’ll keep working hard to make every visit worth the trip!

May 13, 2025

I'm happy with the car service provided to me. The technician provided me enough detail on what is been done on the car service. More

by chatterjeeankur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Acura Highland Park responded

Thanks for the feedback! We're glad you're happy with the car service and that our technician kept you well-informed with all the details. We appreciate your trust and are here for your next service!

May 13, 2025

Excellent mechanical work done on my car, customer experience with Tommy seemed rushed which makes him seem rude. More

by ZLYSBETH
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomy Lazzar
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May 16, 2025 -

Acura Highland Park responded

Thanks for the feedback! We're glad the mechanical work on your car was excellent. Sorry to hear the experience with Tommy felt rushed. Your input helps us improve, and we hope to make your next visit top-notch!

May 11, 2025

Omar was knowledgeable and the staff were courteous. However, Omar pulled a fast one and snuck the $1,995 Perma Shield contract into the deal. Omar told us that the protection coating is included in al More

by Sub_Fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar Abbas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry
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May 12, 2025 -

Acura Highland Park responded

Thank you for your feedback. We’re sorry your experience didn’t feel transparent. We’ll address your concerns with our team. This isn’t the experience we aim to provide, and we appreciate the opportunity to improve.

May 10, 2025

I don’t write reviews so this will be meaningless. Service specialist was good ok More

by MSTURTEWAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Acura Highland Park responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

May 08, 2025

Service rep was thorough in his explanation and helpful. Very polite and professional. Would follow up with findings. More

by priveracsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Acura Highland Park responded

Thank you for your feedback. We're glad your service rep was clear, helpful, and professional throughout your visit. We appreciate your trust and look forward to assisting you again.

May 07, 2025

Great experience. Harry the service manager goes out his way to make customers happy Very professional and courteous More

by Leonardo Sfondouris
Recommend Dealer
Yes
Employees Worked With
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Kokkalis
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May 09, 2025 -

Acura Highland Park responded

Thank you, Leonardo. We're glad you had a great experience and that Harry made a positive impression. We'll be sure to share your kind words with him.

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