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Acura Highland Park

Highland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
460 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 460 reviews

March 24, 2025

Am able to get appointments and service done quickly. Always pleasant business like area surroundings. More

by LSIMPSON48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Acura Highland Park responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 24, 2025

Very helpful, always making sure the customer is happy and satisfied. Always kept the appointments. More

by ferrara01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pouria Kahkesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Acura Highland Park responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 23, 2025

Dominic was very helpful the entire time. Answered all my questions and made sure my family was comfortable while we completed the paperwork. More

by ASIPPEL87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristian Baintan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Godla
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Mar 26, 2025 -

Acura Highland Park responded

Glad to hear Dominic provided such a helpful and comfortable experience for you and your family! Thanks for sharing!

March 19, 2025

I’ve been trying to trade in my car for a while and finally found a place that felt right. Omar A and Dustin were really friendly and made the process quick and easy. I’ll be sending fiends and family More

by Mark B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Kick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Garfias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Azor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Florin
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Mar 26, 2025 -

Acura Highland Park responded

Glad to hear Omar and Dustin made the process smooth for you! Thanks for recommending us—we appreciate it!

March 15, 2025

Pauly Acura in Highland Park has been great to us, I only wish I was offered a loaner car while my brakes were being worked on. I sat in the dealership from 10:00 am until 4:15 pm. While it was my choice i More

by 3mwkiepura
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Acura Highland Park responded

Glad to hear you’ve had a great experience overall! We understand how valuable your time is and appreciate your feedback about the loaner. We'll pass it along to the team.

March 14, 2025

I had a great experience buying a car from Perry, He was adamant about getting me the best deal possible. Perry is very personal, and knew exactly what I needed in a new car! Thank you Perry and the Team More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yedidah Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pouria Kahkesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Acura Highland Park responded

Congrats on your new Integra! We're glad Perry and the team made your experience a great one. Enjoy the ride!

March 12, 2025

It took three weeks to diagnose a sensor problem this is the third time my car has been to the shop for the same sensor problem More

by 1350commissary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Clay
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Acura Highland Park responded

Thank you for your feedback. We understand how frustrating this experience must have been. Your concerns are important to us, and we will review this situation to improve our service efficiency. Please reach out if we can assist further. Email our GM: christopher.florin@acurahighlandpark.com.

March 12, 2025

My service seemed very expensive compared to prices in the passed. I waited three hours for my car which I found unacceptable. I should have been offered a loaner and gone home. Tommy was extremely n More

by HABSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Acura Highland Park responded

Thank you for your feedback. We apologize for the wait and any pricing concerns. We're glad Tommy provided great service. We strive to be transparent with our pricing and will work on improving the overall experience.

March 11, 2025

Bad experience. We are a new customer and they didn't honor service quote given over phone or 8 30 am appointment to work on tire. They didn't commence work until h More

by WEISSPLACCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 11, 2025 -

Acura Highland Park responded

I'm sorry to hear about your experience. We understand how important it is to have accurate quotes and timely service. Your feedback is valuable, and we’ll make sure it’s shared with the team to help improve future visits. If there’s anything we can do to make this right, please let us know.

Mar 13, 2025 -

WEISSPLACCE responded

I would appreciate it if you could honor the quote we got for the tire balancing (which was $50) rather than the $80 we were charged, and also take out the approximately $21 "shop charge" that we were not told about when we brought the car in to get the work done. So that would amount to a refund to us of about $50 I would consider that fair (though it doesn't really compensate me for the fact that they told me to bring in the car to be worked on at 8:30 and it wasn't started until about 1130 and wasn't ready until the end of the day). Thank you.

March 11, 2025

Everyone at Acura Highland Park was very helpful and friendly. The dealership was clean and so conveniently located! More

by Dana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branko Uzelac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pouria Kahkesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Florin
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Mar 11, 2025 -

Acura Highland Park responded

Glad to hear you had a great experience at Acura Highland Park! Friendly service and a clean, convenient location make all the difference. Thanks for sharing!

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