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Acura Highland Park
Highland Park, IL
432 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 432 reviews
October 10, 2022
Our cars have been serviced by Pauly Acura for over 16 years and I only have good things to say about Roger and his team. Even though the warranties of both cars have expired, all our service continues to years and I only have good things to say about Roger and his team. Even though the warranties of both cars have expired, all our service continues to be performed there. No reason to go elsewhere. They are thorough and fair. It's a pleasure to deal with them. More
by MLK
Employees Worked With
Jim, Courtney
October 02, 2022
Roger is the best, he always takes care of me like family. I had a nail in my tire, the team got me right in at the end of the day and got me out quickly with a patch. Great team at Pauly from the Ser family. I had a nail in my tire, the team got me right in at the end of the day and got me out quickly with a patch. Great team at Pauly from the Service team, to Sales lead by Hunt. More
by jasonrumoro
Employees Worked With
Roger, Hunt, Jim
September 10, 2022
Even though we do not live near this dealership, we have purchased and serviced our cars at Pauly Acura since 1987 - because of the exceptional way that their customers are treated. purchased and serviced our cars at Pauly Acura since 1987 - because of the exceptional way that their customers are treated. More
by OP
Employees Worked With
Hunt, Tre
September 10, 2022
Great customer service. Roger is the best! My RDX is 7 years old and I have only had it serviced at Pauly. If I've had a problem, Roger goes the max to figure it out. An Roger is the best! My RDX is 7 years old and I have only had it serviced at Pauly. If I've had a problem, Roger goes the max to figure it out. And the use of a car provided is a big plus if the car stays overnight. Everyone is very friendly and professional! More
by sandy
Employees Worked With
Roger
