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Acura Highland Park

Highland Park, IL

4.5
432 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 432 reviews

November 04, 2020

done on time and all work completed exceeded my expectations. The service personnel were polite and very friendly. i would recommend this service department to my friends. More

by herb.siegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, John
October 29, 2020

This dealership is always helpful and does excellent service. They keep my elderly car running smoothly. Today's service was without an appointment and my car was taken care of immediately. Much appreci More

by grakrol1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Farris
October 27, 2020

Everything was explained to me in detail and in a very pleasant way. I am always happy with the service department at Pauly Acura in Highland Park. More

by ladydi0203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
October 23, 2020

Excellent service, convenient, reasonable prices, loaner car, and no pressure to add services beyond what was needed. This is the only place I have my Type S serviced. More

by creggrx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
courtney
October 20, 2020

Service was excellent. Simon my mechanic did a great job. Jim Clay reviewed my work explaining future services to be handled. Fast friendly very happy More

by Army Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
October 17, 2020

Pauly Acura’s service department is always reliable and competent. I appreciate their “on time” appointments and servicing. One of the reasons I’m so Rand loyal. More

by KZMcD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
October 17, 2020

We always receive excellent service and advice at Pauly Acura. Top notch work and they make the process easy. Wonderful to have such a trustworthy and reliable place for our Acura's service! More

by tc233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Farris
October 10, 2020

I have always received courteous and fair service at Pauly Acura. Because I live 25 miles away from the dealership they always have a clean new loaner for me to drive while my car is being serviced. In More

by bruno.graziano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
October 08, 2020

Great dealership! They always take care of our vehicles and are super friendly. We will continue to bring our cars here for service in the future. More

by swdshef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and Simon
September 28, 2020

Pauly's service department is exceptional. They processed me in and handled my service request very quickly. They went above and beyond in making sure everything was completely handled and ready i More

by LarryLevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and assistant service manager
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