Acura Highland Park

This was my second visit to the service dept. Because of the great attention & care I recieved the first time, I decided to come back. Keep up the good work and the customer service. If you can improve your the great attention & care I recieved the first time, I decided to come back. Keep up the good work and the customer service. If you can improve your price a little bit, your dept will be perfect. Still I will recomend to my friends. More

Super responsive and helpful with our liftgate issue. Very professional on every visit! We drive out of our way to go Pauly Acura because they are the best! Very professional on every visit! We drive out of our way to go Pauly Acura because they are the best! More

We drive a considerable distance to have our Acura serviced at Pauly, even if it is just for an oil change. It is always a positive experience. They have had the same excellent service department man serviced at Pauly, even if it is just for an oil change. It is always a positive experience. They have had the same excellent service department managers for many years. More

Since 2004, I have used Pauly's service department exclusively. I have always been more than satisfied with the level of service and have never even considered taking my 3 Acura's anywhere else. I'm exclusively. I have always been more than satisfied with the level of service and have never even considered taking my 3 Acura's anywhere else. I'm always confident that my vehicles will be serviced properly and any issues will be fixed. More

I hope that you all have a wonderful holiday, and stay as healthy as possible. As the best band in the world (Foo Fighters) wrote, "It's times like these we give and give again." healthy as possible. As the best band in the world (Foo Fighters) wrote, "It's times like these we give and give again." More

Pauly Acura always provides the best vehicle service department experience. I have been to other vehicle brand service departments as well as other Acura dealers. None of those service departments hav department experience. I have been to other vehicle brand service departments as well as other Acura dealers. None of those service departments have ever been as honest or efficient as Pauly Acura. More

Staff listened to the problem as I described. Test drove to recreate the problem. Problem was addressed in the time frame projected. Friendly, thorough staff. to recreate the problem. Problem was addressed in the time frame projected. Friendly, thorough staff. More

For the best and honest service, bring your car to this service department. The most important to me when my vehicle needs maintenance is peace of mind that I know no other services other than what is need service department. The most important to me when my vehicle needs maintenance is peace of mind that I know no other services other than what is needed will be done. Courtney rocks! More

Paula has the best service.... I bought a 2003 MDX from them and drove it to 285k miles, because the guys in the service department were honest, helpful and always helped me achieve MY goals for the length them and drove it to 285k miles, because the guys in the service department were honest, helpful and always helped me achieve MY goals for the length of time I wanted to keep driving that car. I’m back now with my 2017 MDX, purchased elsewhere.... because I love Pauly’s service! More

Courtney is a pro in customer service. Answered my questions politely, patiently and recommended the services to be done on my car with no pressure. Excellent work done on timing belt / water pump ch questions politely, patiently and recommended the services to be done on my car with no pressure. Excellent work done on timing belt / water pump change in service specials. I am happy with the service and the technician who took care of my car. I will recommend this dealer service department More