Back

Acura Highland Park

Highland Park, IL

4.5
432 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
Contact Dealership

2699 Skokie Valley Rd

Highland Park, IL

60035

Directions

By Type

Showing 432 reviews

December 27, 2020

Since 2004, I have used Pauly's service department exclusively. I have always been more than satisfied with the level of service and have never even considered taking my 3 Acura's anywhere else. I'm More

by mombowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Ken and everyone else I've dealt with
December 18, 2020

I hope that you all have a wonderful holiday, and stay as healthy as possible. As the best band in the world (Foo Fighters) wrote, "It's times like these we give and give again." More

by WONDERBOY2626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pyune
December 15, 2020

Pauly Acura always provides the best vehicle service department experience. I have been to other vehicle brand service departments as well as other Acura dealers. None of those service departments hav More

by Jl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
November 28, 2020

Staff listened to the problem as I described. Test drove to recreate the problem. Problem was addressed in the time frame projected. Friendly, thorough staff. More

by eapforu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, Ken
November 20, 2020

For the best and honest service, bring your car to this service department. The most important to me when my vehicle needs maintenance is peace of mind that I know no other services other than what is need More

by darryl casino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
November 16, 2020

Paula has the best service.... I bought a 2003 MDX from them and drove it to 285k miles, because the guys in the service department were honest, helpful and always helped me achieve MY goals for the length More

by sleech1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Courtney
November 15, 2020

Courtney is a pro in customer service. Answered my questions politely, patiently and recommended the services to be done on my car with no pressure. Excellent work done on timing belt / water pump ch More

by musid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
November 14, 2020

Pauly Acura always has great customer service! It is one of the reasons I take my car here. I think the prices are reasonable as well. More

by jkeckert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 13, 2020

Excellent service. Professional staff.Have purchased Excellent service. Professional staff. Have purchased Acura's since early 2000. Sales and Service has always been excellent. Next vehicle will be ano More

by akayski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike vanherzelle, Ken Kalte
November 06, 2020

Jim Clay did an outstanding job! He was honest and forthright with regards to what work needed to be done...knowing that I am planning on purchasing a new Acura in 2021. He saved me hundreds, if not More

by RedHawk85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
...
17
...