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Acura Highland Park

Highland Park, IL

3.9
435 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 435 reviews

February 20, 2021

I’ve been buying Acura’s at Pauly for 30 years. It’s always been a great experience. This time was no different. The vehicle was well priced and there were no surprise add ons More

by Jimcarey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pyune
February 19, 2021

I came in for a B16 maintenance code and added wheel alignment last minute which Cortney was able to fit promptly, Thank you Cortney for make my day easier and answering my questions and friendliness More

by Jaribcastillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney
February 16, 2021

Always a great experience at the Pauly Acura service department. Courtney was knowledgable and professional. I've been going to Pauly Acura for service since we moved into HP. Everyone I've worked wi More

by NMott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
February 13, 2021

It is always a pleasure taking my vehicle for service at Pauly Acura. There are a few service staff members I've worked with and they are always pleasant and helpful. More

by Vania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kalte
February 06, 2021

Friendly. Responsive. Proactive. Thorough. The part was backordered but I had a loner and it was minimally disruptive. Repair was completed as expected and on time. More

by Maria slowinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, James, Roger
February 05, 2021

Roger, Jim and Courtney do a great job of listening and communicating with me on what is going on with our cars. We've purchased 8 Acura SUV's from Pauly and stay with Acura and Pauly in large part becaus More

by dschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Jim & Courtney
February 05, 2021

Excellent. Came early, they took my car anyway. Polite service folks. They clearly explained what service was included in the normal maintenance and what was optional. They discounted the labor cost for More

by Acuralover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James C
February 04, 2021

We've been driving Acuras for over 30 years and bought our 1st at Pauly. Very pleased with a check on our transmission issue and we were given a very nice loaner also! Always pleased with Pauly staff! More

by karavat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and staff
January 19, 2021

The service team at Pauly Acura quickly and efficiently took care of my car's issue. I have been customer here since 2009, and they have always been reliable and provide the services I need rather than tr More

by KPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
January 17, 2021

Good guys. Know the vehicles well and didn’t feel they were trying to “sell” me more service. I will bring back in the future. More

by lucaserra1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
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