Acura Highland Park
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 435 reviews
I make an effort to have my Acura serviced at Pauly whenever I am in the Chicago area. I live in Michigan, but Pauly is worth it! I trust them, and they go the extra mile. whenever I am in the Chicago area. I live in Michigan, but Pauly is worth it! I trust them, and they go the extra mile. More
As always, service was ready and waiting to help me. The work was completed in less time than I expected. The porter not only washed my car, he buffed out some paint transfer on my passenger door from a doo work was completed in less time than I expected. The porter not only washed my car, he buffed out some paint transfer on my passenger door from a door bumping my car. It is a pleasure working with the Pauly people More
I had a wonderful experience getting service done at Pauly Acura. The service team accurately diagnosed the noise coming from my vehicle, and quickly got me back on the road. Pauly Acura. The service team accurately diagnosed the noise coming from my vehicle, and quickly got me back on the road. More
John was great to work with. He really cares for his customers and it shows. Everyone was friendly. I drove 3 hours to make the deal and it was well worth it. I highly recommend John and this dealers customers and it shows. Everyone was friendly. I drove 3 hours to make the deal and it was well worth it. I highly recommend John and this dealership. More
Roger, Courtney, and the other service guys are always friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can lea friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can leave until next time. More
Pauly Acura service department has Eexcellent service, it was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and phone, highly efficient. More
Excellent customer service! Friendly, timely, and taking covid precautions seriously - which I notice, appreciate, and support with my business. It’s somewhat pricey but also quality work, so I recognize t covid precautions seriously - which I notice, appreciate, and support with my business. It’s somewhat pricey but also quality work, so I recognize that. More
The Pauly Acura team from sales and finance did a great job! The entire team was very friendly and professional and worked to give me the best deal. I am very satisfied wnd I highly recommend for others job! The entire team was very friendly and professional and worked to give me the best deal. I am very satisfied wnd I highly recommend for others to visit pauly Acura when looking for a new/used vehicle. More
Jim was great as always! They got my car in and out quickly and gave the exterior a wash too. I'll be bringing my RDX here for service for years to come. quickly and gave the exterior a wash too. I'll be bringing my RDX here for service for years to come. More
The service department is the best. They are one major reason I come back to Pauly Acura. The sales department is very knowledgeable and helpful when I have a question on how something works reason I come back to Pauly Acura. The sales department is very knowledgeable and helpful when I have a question on how something works More