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Acura Highland Park

Highland Park, IL

4.5
432 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 432 reviews

March 24, 2021

John was great to work with. He really cares for his customers and it shows. Everyone was friendly. I drove 3 hours to make the deal and it was well worth it. I highly recommend John and this dealers More

by zlongstreth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pyune
March 20, 2021

Roger, Courtney, and the other service guys are always friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can lea More

by amyoverseas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Dan?
March 14, 2021

Pauly Acura service department has Eexcellent service, it was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
two people, don't remember names
March 06, 2021

Excellent customer service! Friendly, timely, and taking covid precautions seriously - which I notice, appreciate, and support with my business. It’s somewhat pricey but also quality work, so I recognize t More

by shoesandperfume
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name, sorry
March 02, 2021

The Pauly Acura team from sales and finance did a great job! The entire team was very friendly and professional and worked to give me the best deal. I am very satisfied wnd I highly recommend for others More

by Gus Vlahos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey
February 24, 2021

Jim was great as always! They got my car in and out quickly and gave the exterior a wash too. I'll be bringing my RDX here for service for years to come. More

by dswright2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
February 21, 2021

The service department is the best. They are one major reason I come back to Pauly Acura. The sales department is very knowledgeable and helpful when I have a question on how something works More

by Lauriekatz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
February 20, 2021

I’ve been buying Acura’s at Pauly for 30 years. It’s always been a great experience. This time was no different. The vehicle was well priced and there were no surprise add ons More

by Jimcarey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pyune
February 19, 2021

I came in for a B16 maintenance code and added wheel alignment last minute which Cortney was able to fit promptly, Thank you Cortney for make my day easier and answering my questions and friendliness More

by Jaribcastillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney
February 16, 2021

Always a great experience at the Pauly Acura service department. Courtney was knowledgable and professional. I've been going to Pauly Acura for service since we moved into HP. Everyone I've worked wi More

by NMott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
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