Acura Highland Park
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 432 reviews
John was great to work with. He really cares for his customers and it shows. Everyone was friendly. I drove 3 hours to make the deal and it was well worth it. I highly recommend John and this dealers customers and it shows. Everyone was friendly. I drove 3 hours to make the deal and it was well worth it. I highly recommend John and this dealership. More
Roger, Courtney, and the other service guys are always friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can lea friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can leave until next time. More
Pauly Acura service department has Eexcellent service, it was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and phone, highly efficient. More
Excellent customer service! Friendly, timely, and taking covid precautions seriously - which I notice, appreciate, and support with my business. It’s somewhat pricey but also quality work, so I recognize t covid precautions seriously - which I notice, appreciate, and support with my business. It’s somewhat pricey but also quality work, so I recognize that. More
The Pauly Acura team from sales and finance did a great job! The entire team was very friendly and professional and worked to give me the best deal. I am very satisfied wnd I highly recommend for others job! The entire team was very friendly and professional and worked to give me the best deal. I am very satisfied wnd I highly recommend for others to visit pauly Acura when looking for a new/used vehicle. More
Jim was great as always! They got my car in and out quickly and gave the exterior a wash too. I'll be bringing my RDX here for service for years to come. quickly and gave the exterior a wash too. I'll be bringing my RDX here for service for years to come. More
The service department is the best. They are one major reason I come back to Pauly Acura. The sales department is very knowledgeable and helpful when I have a question on how something works reason I come back to Pauly Acura. The sales department is very knowledgeable and helpful when I have a question on how something works More
I’ve been buying Acura’s at Pauly for 30 years. It’s always been a great experience. This time was no different. The vehicle was well priced and there were no surprise add ons always been a great experience. This time was no different. The vehicle was well priced and there were no surprise add ons More
I came in for a B16 maintenance code and added wheel alignment last minute which Cortney was able to fit promptly, Thank you Cortney for make my day easier and answering my questions and friendliness alignment last minute which Cortney was able to fit promptly, Thank you Cortney for make my day easier and answering my questions and friendliness More
Always a great experience at the Pauly Acura service department. Courtney was knowledgable and professional. I've been going to Pauly Acura for service since we moved into HP. Everyone I've worked wi department. Courtney was knowledgable and professional. I've been going to Pauly Acura for service since we moved into HP. Everyone I've worked with (Roger, Jim and Courtney) have been awesome. More