Acura Highland Park
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 432 reviews
The service department got me in and out quickly. Roger recommended I wait to replace brake fluid as I haven’t driven many miles since the last brake fluid change. I appreciate that this service department recommended I wait to replace brake fluid as I haven’t driven many miles since the last brake fluid change. I appreciate that this service department only performs the service that is truly needed. More
Everything was great, scheduling the appointment, timing of repair, staff friendliness. The Pauly people kept us updated on the repair and oil change, etc. etc. of repair, staff friendliness. The Pauly people kept us updated on the repair and oil change, etc. etc. More
I have used this dealership for my primary automotive care since 2004. They have always been friendly and more than competent with my Acuras. As a previous review stated, they have never tried to upsel care since 2004. They have always been friendly and more than competent with my Acuras. As a previous review stated, they have never tried to upsell me with any additional work. In fact, they've usually talked me out of maintenance service that I've requested. Prior to 2004, any other dealerships that I've dealt with were always trying to get me to spend more for unnecessary items. My son, who lives in Chicago, now brings his Acura out here for all of its service, too. More
Service is excellent. Staff is honest and straightforward. They never try to up sell unnecessary work like every other dealer service department. I have three other vehicles by different ma straightforward. They never try to up sell unnecessary work like every other dealer service department. I have three other vehicles by different manufacturers. Pauly Acura is the standard I hold every other service department to and none have ever come close. More
Always excellent service. Roger in the service department always friendly with excellent communication and service. Why the minimum number of words ---------------bhdalaskdjfg. ad;uihsd'oivj a;doifa;osihdzf always friendly with excellent communication and service. Why the minimum number of words ---------------bhdalaskdjfg. ad;uihsd'oivj a;doifa;osihdzf More
The staff is always helpful and informative and explain what is being done to the car and why. And the waiting area is nice since there are magazines to read and wifi. what is being done to the car and why. And the waiting area is nice since there are magazines to read and wifi. More