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Acura Highland Park
Highland Park, IL
435 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 435 reviews
November 01, 2021
Pauly Acura's primary business at first glance appears to be selling and servicing automobiles. Pauly Acura is actually in the "people" business FIRST and they also sell and service cars. They continually be selling and servicing automobiles. Pauly Acura is actually in the "people" business FIRST and they also sell and service cars. They continually remind you that you are "important" and an"integral" part of a group of people known as "family." Every person regardless of which department they work in or what they do treats you with the utmost respect and kindness whether you are just shopping or buying a car and especially when you need their help or service. It's what puts that little smile on your face when you drive away satisfied and feeling kind of "special," like… "family." More
by Jerry1
Employees Worked With
Branko Uzelac and Roger Blanton
October 27, 2021
The service department diagnosed that a rear strut replacement was needed. They ordered the part at my request and let me know when it arrived. They replaced the part at the cost as quoted. The replacement was needed. They ordered the part at my request and let me know when it arrived. They replaced the part at the cost as quoted. The car rides much more quietly and comfortably. More
by nancy.cutter
Employees Worked With
Mike, Mitchell Kreiter, Jim Clay
October 23, 2021
Excellent service. Very skilled technicians and knowledgeable service consultants. Much better than larger competitors such as: McGrath Acura of Morton Grove, McGrath Acura of Downtown Chicago. knowledgeable service consultants. Much better than larger competitors such as: McGrath Acura of Morton Grove, McGrath Acura of Downtown Chicago. All my future business with Acura, including Acura vehicle purchases will be with Pauly Acura of Highland Park. More
by sgelb
Employees Worked With
Courtney in Service, Tim in Parts, and others in Service
October 15, 2021
Always polite, thorough and professional. Great service. My husband used to take the car in for service but now I drive him there and they always remember my name. My husband used to take the car in for service but now I drive him there and they always remember my name. More
by tulip14u
Employees Worked With
service department
