Acura Highland Park

The service at this dealership has always been exceptional, which is why I’ve continued to buy vehicles here over the years, even before the change in ownership. Most recently, I brought in my lea exceptional, which is why I’ve continued to buy vehicles here over the years, even before the change in ownership. Most recently, I brought in my leased 2023 RDX for routine maintenance. During my visit, the service advisor introduced me to Nick, the general manager, after I mentioned I was considering trading in for a new model. From the moment we started talking, Nick was professional, attentive, and genuinely interested in helping me find the right vehicle. He took the time to understand exactly what I was looking for and walked me through every step of the process without any pressure. Nick personally handled my entire deal, from evaluating my trade-in to finalizing the paperwork, and made the experience completely seamless. Thanks to Nick’s exceptional service and follow-through, I drove away in a brand new 2025 RDX feeling confident and taken care of. His knowledge, transparency, and dedication to customer satisfaction truly set him apart. The level of hospitality and customer service I received exceeded all expectations. My family and I will absolutely continue coming here for all of our vehicle needs. More

My clock goes to 7:00 every time I get in my car. They couldn’t figure out how to fix it. After sitting there for 2 hours they promised to look into it & let me know when they found something out. I They couldn’t figure out how to fix it. After sitting there for 2 hours they promised to look into it & let me know when they found something out. I didn’t hear from them so I called & I could tell they never gave it another thought. They said they are waiting for an update from Acura & I should keep checking in. I feel like my clock will be saying 7:00 for as long as I drive it. More

I went in with Costco car appointment. Immediately told that would not get me the best deal. Although we said we had time limit it took over an hour to get actual numbers for our purchase. Immediately told that would not get me the best deal. Although we said we had time limit it took over an hour to get actual numbers for our purchase. We got around $4k off list then told we had to buy $2k protection package and needed to finance car. Although annoyed we bought a car anyway. More

Tommy was amazing and very customer oriented! I am a little surprised by the overall service experience given the quality of cars sold. I am a little surprised by the overall service experience given the quality of cars sold. More

I have an aged car. One of the thin piece was broken when in service. They helped find the parts from another dealer in the same day to finish the service. Awesome! One of the thin piece was broken when in service. They helped find the parts from another dealer in the same day to finish the service. Awesome! More

Great service , very professional, friendly and communicative. Clearly cares about the customer and providing the highest level of service communicative. Clearly cares about the customer and providing the highest level of service More

Great Timely, professional, on time and was thorough with my feedback and reporting back. Thank you my feedback and reporting back. Thank you More

They are all good. They explain to me about that how long it will take to repair the recall. They take care about on time. . I can move to on my schedule They explain to me about that how long it will take to repair the recall. They take care about on time. . I can move to on my schedule More