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Acura Highland Park

Highland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
463 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 463 reviews

April 09, 2025

Was promised 1-1. 5 hours to check on an engine oil issue, ended up spending almost four hours there More

by raymondlamso
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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April 08, 2025

Had a pleasant experience buying a used car here. The folks tried really hard to make a deal and wound up lowering the price to where I want it. Perry was super helpful and patient through the proces More

by mazzaball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry
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April 07, 2025

I took my vehicle in for routine maintenance and everything went smoothly. The customer service was excellent More

by adabate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antim
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April 03, 2025

Service agent Antim did a great job for informing me progress of the service and provided a brand new loaner vehicle. More

by MATHEWSABRAHAM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Acura Highland Park responded

Thank you for your feedback! We're glad to hear that Antim kept you informed throughout the service and provided a brand-new loaner vehicle. We appreciate your support and look forward to assisting you again!

April 03, 2025

Jim has been loyal, friendly and thorough for many years. I come to highland park dealership even though I live closer to a different location, all because of the excellent service they provide. More

by B Jedrusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Acura Highland Park responded

Thanks for your loyalty and kind words! We're grateful you choose to come to Highland Park for service, and we'll be sure to let Jim know how much you appreciate his support over the years.

April 03, 2025

Omar was calm and personable. He made the process easy and unhurried. He was able to answer even my toughest, most detailed questions. More

by LAMBROSCK
Recommend Dealer
Yes
Employees Worked With
Omar Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Soto
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Apr 07, 2025 -

Acura Highland Park responded

Thanks for the great feedback! We're glad Omar made the process easy and took the time to answer all your questions. Let us know if there's anything else you need!

April 02, 2025

Everyone from the sales manager to the salesman to the finance manager made sure i was satisfied with the deal, and i was. More

by Geompro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pouria Kahkesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager, finance woman
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Apr 02, 2025 -

Acura Highland Park responded

We're glad to hear you had a great experience with our team! Your satisfaction is our top priority, and we appreciate you choosing us. Enjoy your new vehicle!

April 01, 2025

Tommy is always helpful, funny and kind. I appreciate him helping me out as well as being honest/transparent. Give him a raise :-) More

by LOVESTHEATRE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Acura Highland Park responded

Thank you for sharing your experience! Tomy truly goes above and beyond; we’re lucky to have him on our team. We’ll be sure to pass along your kind words—he’ll appreciate them!

March 31, 2025

Tommy kept me in the loop on all the repairs on my car and helped sort through what repairs were necessary to do and what could wait. More

by M A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Acura Highland Park responded

Thanks for sharing your experience! Keeping you informed and helping you make the best decisions for your vehicle is our priority. We appreciate your trust in Tommy and our team!

March 30, 2025

My dealership encountered some setbacks with parts and staff, but Jim was very helpful to me. More

by grotheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Acura Highland Park responded

Appreciate your patience through the setbacks. Glad to hear Jim was helpful—he’s a great asset to our team. Let us know if there's anything else we can do for you.

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