Acton Toyota of Littleton - Service Center

I should have written this review much earlier.....I went for a regular oil change for my 2010 Prius in mid-January. Dan Sweeney mentioned that Toyota had recently recommended synthetic oil only for 2010 Pri for a regular oil change for my 2010 Prius in mid-January. Dan Sweeney mentioned that Toyota had recently recommended synthetic oil only for 2010 Prius. I wasn't very happy when he said he wasn't sure if the oil change was required every 10,000 miles(synthetic oil) instead of 5,000 miles(regular oil). A synthetic oil definitely cost much more. But before I reached home, Dan had done the research and had left a message on my home phone confirming that with synthetic oil, we needed to change oil just once every 10,000 miles (although oil maintenance required warning will come on every 5000 miles). This is what I call excellent customer service! Also, I appreciated the free breakfast in their cafe while my car was being serviced. More

I went in this morning for a 5,000 mile service and oil change. It is a breeze to schedule an appointment online. They took care of me as soon as I arrived. I enjoyed breakfast in the cafeteria, had some g change. It is a breeze to schedule an appointment online. They took care of me as soon as I arrived. I enjoyed breakfast in the cafeteria, had some good advice from the parts center, and did some work while waiting in a very comfortable waiting area. Everyone I encountered this morning was friendly and helpful. More

Very friendly and professional service. Quick, clean and easy to do business with. Throw in the cafeteria and WiFi access while you wait and it surpasses 'good'. When the job was done did they call on the P easy to do business with. Throw in the cafeteria and WiFi access while you wait and it surpasses 'good'. When the job was done did they call on the PA, no! They came and found me. Very personalized service. I appreciate that. I wouldn't think of going anywahere else. More

I bought my car there and had a good relationship with the dealer. I have always had my car serviced there and would not take it anywhere else. The service is extraordinary with a comfortable waiting ar the dealer. I have always had my car serviced there and would not take it anywhere else. The service is extraordinary with a comfortable waiting area, as well as breakfast or lunch. The service personnel are very informative and helpful in explaining any processes. More

This dealership is a pleasure to visit - light, clean, well-planned, comfortable with great amenities. Employees are friendly, well-trained and accessible; intake is efficient, the work well done, and th well-planned, comfortable with great amenities. Employees are friendly, well-trained and accessible; intake is efficient, the work well done, and the wrap-up equally efficient. Makes me look forward to taking good car of my car. More

I have always found the service and sales staff very courteous. As long as I intend to keep with Toyota and live in Massachusetts I will continue to use Acton Toyota as my dealership.I have given Acton courteous. As long as I intend to keep with Toyota and live in Massachusetts I will continue to use Acton Toyota as my dealership.I have given Acton Toyota this rating because I have been going there for 10 years and have been more than pleased with their service and sales personnel. More

I bought my car at Acton Toyota of Littleton in 2003. Although Acton Toyota of Littleton is about 22 miles from my home, I continue to service my car there. The service department is the best. The comfo Although Acton Toyota of Littleton is about 22 miles from my home, I continue to service my car there. The service department is the best. The comfortable environment, friendly staff and great service make the experience worth the drive. I highly recommend this dealership and will continue to purchase my cars there. More

Having been a customer of Acton Toyota for a number of years, I am pleased to say that, as he alway has, Neil Schwartz, is one of your best "representative. I've always contact Neil and use his service, w years, I am pleased to say that, as he alway has, Neil Schwartz, is one of your best "representative. I've always contact Neil and use his service, which are alway excellent WAG 5/6/10 Thanks. More

I purchased a 2008 Toyota Prius from Acton Toyota in 12/07. Today, I brought the car into the facility without an appointment to address the accelerator pedal recall and was in and out of the shop in a 12/07. Today, I brought the car into the facility without an appointment to address the accelerator pedal recall and was in and out of the shop in about an hour. I had been anticipating this being a hassle to take care of and was pleasantly surprised at how easy it was to get this fixed. From the moment I walked in the door, to the complimentary burger upstairs, to getting professional service the whole time, I was very impressed. Acton Toyota certainly has their act together and goes the extra mile to try to take care of their customers. More

There is a reason why this dealer is rated so high in customer service--they listen to their customers. If you encounter any type of miscommunication or misunderstanding about your service, they, as an o customer service--they listen to their customers. If you encounter any type of miscommunication or misunderstanding about your service, they, as an organization, will work to diligently resolve your issues. I would highly recommend this dealership to everyone who wants/enjoys great customer service. More