Acton Toyota of Littleton - Service Center
Littleton, MA
609 Reviews of Acton Toyota of Littleton - Service Center
I started going to Acton Toyota when I heard that they had free breakfast/lunch when you wait for your car. I know it is a silly reason to start going somewhere, but a reason is a reason. Since then, I ha had free breakfast/lunch when you wait for your car. I know it is a silly reason to start going somewhere, but a reason is a reason. Since then, I have not looked back. Scheduling service is really easy online, the rewards points that they use is a fairly worth-while system and their employees are all very friendly. I typically never have to wait more than an hour for an oil change (plenty of time to eat my breakfast) and check my emails for work (via the free WiFi). I just got my 60,000 mile maintenance done, and the wait was only 2.5 hours, which is nothing for the amount of work that was done! The prices are a little expensive compared to other places, but you do get what you pay for I believe. The fast service and the great employees make the whole experience great. Next time I buy a Toyota, I will probably be purchasing from Acton Toyota. If their sales department is half as nice as their service department, I will be extremely pleased. More
i had scheduled routine maintenance, oil change, tire rotation. while truuck was in the shop for this work, they discovered my truck had an open recall for gas pedal modification. they performed that w rotation. while truuck was in the shop for this work, they discovered my truck had an open recall for gas pedal modification. they performed that work as well. i was very impressed that they took the time to check for recall and performed the work promptly that same day; especially since it was only scheduled routine maintenance. thank you acton toyota..yet another great experience. More
Acton Toyota is excellent. The service center is clean and comfortable. They provide a wonderful waiting area where I can use their wireless network to work until my repairs are complete. The service is and comfortable. They provide a wonderful waiting area where I can use their wireless network to work until my repairs are complete. The service is always excellent. The few times that my car has needed repair the work was done quickly and the issue was resolved. All of the people at Acton Toyota are friendly and helpful. I wouldn't go anywhere else. More
Top notch experience. Absolutely top notch. I was impressed. Makes me want to buy a new car from you, which I might be doing soon. Top notch experience. Absolutely top notch. I was impressed. impressed. Makes me want to buy a new car from you, which I might be doing soon. Top notch experience. Absolutely top notch. I was impressed. Makes me want to buy a new car from you, which I might be doing soon. More
Best dealership in the area. They are friendly, warm and go out of their way to please the customer. Kudos to them! We have purchased several cars from Acton Toyota and the customer service has ALWAYS been go out of their way to please the customer. Kudos to them! We have purchased several cars from Acton Toyota and the customer service has ALWAYS been top notch. I would highly recommend that you check them out for the quality of service and for the sales associates that are really there to be helpful and it is a non pressure situation. More
I have used Acton Toyota of Littleton to service our Sienna minivan since we purchased it in 2007. I am constantly impressed by the level of service, friendliness, and competence of the staff, whether Sienna minivan since we purchased it in 2007. I am constantly impressed by the level of service, friendliness, and competence of the staff, whether I'm calling on the phone or bringing the vehicle in. The waiting area is well-kept and well equipped - I especially appreciate the access to high-speed internet and comfortable work areas. I always leave feeling I have received the best service. More
In my most recent Service visit, I commented as follows; It was a very good experience. Not only did my car get serviced, but when I got in the car there was a nice cold water bottle waiting for me, and I It was a very good experience. Not only did my car get serviced, but when I got in the car there was a nice cold water bottle waiting for me, and I realized that my car had been vacuumed out. That is a great touch for the added service you provide. More
I was under time constraints when I visited the dealership to have work done on my tires. Stan made an effort to get the work done as quickly as possible and tracked me down at the dealership the m dealership to have work done on my tires. Stan made an effort to get the work done as quickly as possible and tracked me down at the dealership the moment the work was completed. Thanks, as always, to Acton Toyota of Littleton. They have excellent customer service, and the quality of their work is always superior. More
Thanks again for being so prompt and courteous. I showed up ahead of my scheduled appointment time and you still got me in, and in fact, had my car ready for me at just about the time I was supposed to orig up ahead of my scheduled appointment time and you still got me in, and in fact, had my car ready for me at just about the time I was supposed to originally be dropping it off! Will definitely be back and would recommend your service department to other Toyota owners. More
Keep up the great work and enthusiasim. The service coordinator had our car backed right up to the door to minimize our walking. A leaf fell into the blower motor when the filter was being replaced. Th coordinator had our car backed right up to the door to minimize our walking. A leaf fell into the blower motor when the filter was being replaced. The problem was quickly diagnosed and repaired with sincere apologies. Lunch was also great. We appreciate your efforts and kindness! Bob and Lil Stevens More