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Acton Toyota of Littleton - Service Center
Littleton, MA
610 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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610 Reviews of Acton Toyota of Littleton - Service Center
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November 07, 2020
Ease of bringing car in for service. Quality service work on the car. Friendly and professional service rep (Kimberly Portillo). Price a bit high. Covid compliance well done. Overall a very positive expe on the car. Friendly and professional service rep (Kimberly Portillo). Price a bit high. Covid compliance well done. Overall a very positive experience. More
by bmgreen99
November 06, 2020
On-line service scheduling, text and telephone updates on service progress, multipoint inspection are all excellent services provided here at Acton Toyota of Littleton. Keep up the good work! service progress, multipoint inspection are all excellent services provided here at Acton Toyota of Littleton. Keep up the good work! More
by smarple
Employees Worked With
November 06, 2020
Very reliable. I have been a customer since you were Lexington Toyota. I made my appointment by phone from someone from the call center. I was able to choose the exact service that my car needed. Lexington Toyota. I made my appointment by phone from someone from the call center. I was able to choose the exact service that my car needed. More
by lizard
November 06, 2020
Never a bad experience in eight years here. They let me know what needs to be done and do their best to keep cost manageable. Approaching 200 thousand miles so they are doing something right. know what needs to be done and do their best to keep cost manageable. Approaching 200 thousand miles so they are doing something right. More
by DG
Employees Worked With
November 06, 2020
On -line service scheduling , text updates on my vehicle ,updates on recalls are all the excellent services at Acton Toyota . Great job on providing safety during the COVID problem won’t go anywhere else ,updates on recalls are all the excellent services at Acton Toyota . Great job on providing safety during the COVID problem won’t go anywhere else More
by Ken
Employees Worked With
July 01, 2020
Very disappointed. Scheduled an oil change and arrived 15 minutes early and was told “we’re running behind and it will be 2 hours” no apologies. I hate wasting my time minutes early and was told “we’re running behind and it will be 2 hours” no apologies. I hate wasting my time More
by twbieber
Employees Worked With
April 22, 2020
Service performed appointment during COVID restrictions Even with the COVID restrictions in place the Acton service department had a great process formulated. All the service staff I met were wearing protec Even with the COVID restrictions in place the Acton service department had a great process formulated. All the service staff I met were wearing protective masks and they guided me through my service and payment process quickly and efficiently. I have had service performed there since 2015 and have always had a great experience even during this tough period for the country. The staff were friendly and i felt comfortable and safe during my service appointment. Will continue to have service performed there. More
by jlmonti
December 09, 2019
Poor service experience due to overbooking I had a 45 minute drive to the dealership for a 1:15PM appointment today. i arrived 45 minutes early for my appointment and my appointment time was no I had a 45 minute drive to the dealership for a 1:15PM appointment today. i arrived 45 minutes early for my appointment and my appointment time was not honored. Nobody would even talk to me for over 30 minutes. This is when I spoke to the manager. i was forced to reschedule my appointment, because I would have needed to wait additional time, before they would even begin to service my car. The new check-in system is horrible. It caused me to waste an entire afternoon in winter driving conditions. More
by mghilliard80
Employees Worked With
October 22, 2019
great all around dealership fabulous service, fabulous employees and best salesman I have ever had (Jack Burke). so helpful! leasing was made easy with lots of information and f fabulous service, fabulous employees and best salesman I have ever had (Jack Burke). so helpful! leasing was made easy with lots of information and friendliness. More
by Happy corolla
Employees Worked With
Jack Burke
