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Acton Toyota of Littleton - Service Center

Littleton, MA

3.7
610 Reviews

610 Reviews of Acton Toyota of Littleton - Service Center

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February 13, 2021

Always been a good dealership and I bought my car there. First time ever I had an uncomplicated and stress free purchase of a vehicle. Repairs are expensive though and as a car ages as well as the owner the More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Feb 17, 2021 -

Acton Toyota of Littleton responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

February 13, 2021

Sales and service remain remarkable! Please keep up the work you do and customers will remain happy! Thanks for your continued efforts and exemplary staff! More

by S_parseghian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vachon
Feb 17, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to write this review! Our customers are our top priority, and your feedback is greatly appreciated!

February 12, 2021

I've always had super excellent work and advice from all of your staff. This hasn't changed. Please keep up the great spirit and work always despite the change in ownership. SH Curtin I drive a 2009 Pr More

by Tallpine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding feedback and 5-star review! We are always happy to assist!

February 12, 2021

I've been going to Acton Toyota for many years and wether it's to buy a car or for service everything is handled very professionally. All agents are polite and do everything to make your stay as comfortable More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Acton Toyota of Littleton responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

February 12, 2021

As always acton service car right away and did great job. Car needed to be towed and was looked at first thing in morning. Received car back before noon. Very happy More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for your business and for the great 5-star review! Please let us know if there is anything else we can do for you!

February 12, 2021

Excellent service, made appointment online, easy to us. Easy drop off and pickup. All staff I interacted with were pleasant and knowledgeable. Enjoy taking my car to dealership More

by mapurc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Portillo
Feb 17, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We look forward to seeing you next time!

February 12, 2021

Our service agent , Chris, and the team of mechanics went out of their way to accommodate our request to replace two car batteries in a totally contactless way, letting us stay in our cars! It was greatly ap More

by Dave D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding 5-star review! Our team is always happy to assist!

February 11, 2021

*very* expensive - over-priced repairs. Was looking for oil change - and $1200. later I obtain my car back yes, with some brake work done... I feel taken advantage of... This is my first experience with th More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Acton Toyota Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra was very pleasant to deal with.
Feb 17, 2021 -

Acton Toyota of Littleton responded

I’m sorry to hear about your experience with us. Customer service is our #1 priority, and we would appreciate the opportunity to re-earn your trust. Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Glenn Hoffman General Manager 978-431-5821

February 09, 2021

Service was terrific. Kim at the Service Desk was very helpful. Got back to me quickly as service was being performed. The mechanics did a great job. More

by pmulhollandusaf55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

February 08, 2021

I planned to replace the broken plastic holder underneath the 2010 Camry car because I see it was bent down toward ground which generates friction noise, but the service manager told me technician managed to More

by wuxiaohou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
Feb 12, 2021 -

Acton Toyota of Littleton responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

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