Acton Toyota of Littleton - Service Center

Today's experience was back to the level of service I have expected from Acton Toyota. (past couple of experiences had been sub-par). Kim was knowledgeable, pleasant, and delivered on all promises. The have expected from Acton Toyota. (past couple of experiences had been sub-par). Kim was knowledgeable, pleasant, and delivered on all promises. The work done on my vehicle was well done (thanks Jeff!) and I see a difference in performance. As Arnold said, "I'll be back...." More

I have only had pleasant experiences at Acton Toyota. Staff goes out of their way to be helpful. I have been to other Toyota dealerships and will only go to Acton because of their wonderful customer se Staff goes out of their way to be helpful. I have been to other Toyota dealerships and will only go to Acton because of their wonderful customer service. More

The service is so efficient and pleasant, there is a nice waiting room or you can take a walk. Everyone is so helpful and nice. Keep up the good work!! waiting room or you can take a walk. Everyone is so helpful and nice. Keep up the good work!! More

My family and I have bought 5 Toyotas at Acton Toyota of Littleton. We have worked with Alex Wheaton and he has been great to work with and the process has been easy. We have also had all our service done Littleton. We have worked with Alex Wheaton and he has been great to work with and the process has been easy. We have also had all our service done there for many years. This is why my recent service experience with Leo was very disappointing. I have been a loyal customer and earned a few hundred dollars in loyalty credit. At my last visit Leo said that Acton Toyota has decided to do a way with the program and only allowed me to apply $25 of my earned loyalty rewards toward my service of over $1600. I mentioned that this was disappointing to me having been a loyal customer and not honoring what I had earned did not make me feel loyal for future business. I mentioned that I would be looking at new cars down the road and asked him to give the manager my feedback which he agreed. Instead he passed my feedback on to a sales person who proceed to try to sell me another car. I felt like it was a sleazy move and will definately make me think twice about where I buy my next car. More

My service experience is always great there. My car is always done quickly and done right. I am very pleased with Acton Toyota of Littleton always done quickly and done right. I am very pleased with Acton Toyota of Littleton More

The service representative reported that we needed additional work done that we had not anticipated. We decided to wait to have the additional service done. He was very professional. He did not pressu additional work done that we had not anticipated. We decided to wait to have the additional service done. He was very professional. He did not pressure us in any way. The service that we did have done was perfectly satisfactory. More

Neil Schwartz is the best service advisor I have ever worked with. He knows all the technical details of the vehicle and how to discuss them so I understand what and why it needs to be repaired. Service worked with. He knows all the technical details of the vehicle and how to discuss them so I understand what and why it needs to be repaired. Service department has best parts supply I have ever experienced. More

I've been asked to write twenty-five words about the experience at the dealership. what I will say is they do good work. Perhaps consider reducing the amount of words required in the survey tool beca experience at the dealership. what I will say is they do good work. Perhaps consider reducing the amount of words required in the survey tool because "nice work" does not require a paragraph and reduces the likelihood that folks will actually leave a review. Dealership prices are pretty standard, but I'd rather pay them than risk my vehicle to an independent shop. More

Worked with Chris D. He was friendly and professional. Appreciated his follow-up and attention to detail and working on my behalf with 3rd party. Appreciated his follow-up and attention to detail and working on my behalf with 3rd party. More

This dealership is very efficient and courteous. I am always happy with the service. They tell you how much time the service will take and they are usually correct on how long the service will take. I always happy with the service. They tell you how much time the service will take and they are usually correct on how long the service will take. I would recommend them to my friends and family. More