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Acton Toyota of Littleton - Service Center

Littleton, MA

3.7
610 Reviews

610 Reviews of Acton Toyota of Littleton - Service Center

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June 04, 2021

the best service dept in New England. always take care of me, with both cars. get the maintenance done quickly and any problems get fixed that day. neil in customer service is outstanding. More

by sjgalloy9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Acton Toyota of Littleton responded

Thank you for your business and for the great 5-star review!

June 04, 2021

Chris kept me informed. Maybe they accepted too many cars for this date, as it took a while. Is the pricing competitive with other dealerships? More

by trubianoquality
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 07, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We look forward to seeing you next time!

June 03, 2021

I left my car for service overnight, and the communication from Guy was great and the repair and maintenance itself was solid as always. The only thing I dislike is this 25 word minimum for t More

by art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy
Jun 04, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We look forward to seeing you next time!

June 03, 2021

Waited a bit longer for oil change but I appreciate the technician doing a routine inspection at the same time. Employees were very pleasant. Wouldn’t go anywhere else. Thank you. More

by jcartwright179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Acton Toyota of Littleton responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

May 27, 2021

Scam service. If you want to pay for services you don't need I highly recommend Littleton Toyota. I had an air bag recall to replace airbag and basically told me that the vehicle needed new brakes and roto More

by local-consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept Neal
Jun 04, 2021 -

Acton Toyota of Littleton responded

I’m sorry to hear about your experience with us. Customer service is our #1 priority, and we would appreciate the opportunity to re-earn your trust. Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Rob Sullivan Service Manager (978) 263-4049 Acton Toyota

May 27, 2021

Great service. Quick turnaround. Friendly staff. Ease of dropping off car and pick up. Clean facility. The cafe for lunch was a nice touch before covid. More

by bbfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We look forward to seeing you next time!

May 27, 2021

Effective, efficient, and thorough. Dependable.25 Effective, efficient, and thorough. Dependable. 25 minimum? Really? What happened to terse and direct. I have to ramble on for more words before my More

by juanmcg
Recommend Dealer
Yes
Employees Worked With
Brent (4 Stars)
Jun 01, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to post your 5-star review! We appreciate your support!

May 26, 2021

We have been long time customers (20+ years) and this dealership sets the bar for excellent service most of the time. Highly recommend Acton Toyota More

by S
Recommend Dealer
Yes
Employees Worked With
Brian Harding
May 27, 2021 -

Acton Toyota of Littleton responded

Thank you for the recommendation! We are always happy to assist!

May 26, 2021

Polite, efficient, Knowledgeable and want a precise description of any problem. I would recommend this Company and hope it gets back to normal. I miss having breakfast or lunch. Others I speak to who l More

by marytibbits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
May 27, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to share your experience and 5-star review! We are so happy to hear we delivered such a great experience!

May 26, 2021

I've gone to this dealership since 1960 when it was in Bedford - a VW dealer - so you know how much I love the service !!!!! More

by salinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Lacapria
May 27, 2021 -

Acton Toyota of Littleton responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

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