Back

Acton Toyota of Littleton - Service Center

Littleton, MA

3.7
609 Reviews

609 Reviews of Acton Toyota of Littleton - Service Center

Sort by
July 10, 2021

It would be 5 star, but see reason below. Leo was a five star. Leo in the service department was professional and helpful. Work was done on the car. However, after replacing my four tires and returning home More

by Mark
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Acton Toyota of Littleton responded

Mark, thank you for sharing your feedback with us. I’m sorry to hear about your experience with us. Customer service is our #1 priority, and we would appreciate the opportunity to re-earn your trust. Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Glenn Hoffman General Manager 978-431-5821 Acton Toyota

Jul 14, 2021 -

Mark responded

Mr Hoffman, We allowed the car to rest overnight. In doing so, the warning light has gone out. We are monitoring it. If the light does come back on, we will make an appointment to fix the problem. Thanks. Best regards, Mark Stevens

July 09, 2021

Very busy day for the service department. I had an appointment for 10K service and it took longer than expected but everything was done with care and ALL staff I spoke to were kind and very reponsive. More

by BJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acton Toyota of Littleton responded

Thank you for the outstanding feedback! We are always happy to assist!

July 08, 2021

Satisfying welcome by the service team, good resolution of my car's technical needs and reasonable price. It is always a good experience to come to Acton Toyota. More

by marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acton Toyota of Littleton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs!

July 08, 2021

Always top notch service and helpful and pleasant staff, no different this time! Fast processing, did service in exactly the predicted time, got me on my way quickly. More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acton Toyota of Littleton responded

Thank you for taking the time to post your 5-star review. We appreciate your support!

July 08, 2021

cost less than expected. Wait time less than expected. Service friendly. Wait area has free internet and is comfortable. Getting initial work started was smooth More

by ken.heller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
Jul 09, 2021 -

Acton Toyota of Littleton responded

Thank you for the kind words! We are always happy to assist!

July 07, 2021

One of the best for service, around! Let’s face it, it’s not fun waiting for your car to be serviced, but Acton Toyota makes for a comfortable wait! More

by Deljs1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! Please let us know if there is anything else we can do for you!

July 06, 2021

Always feel you have taken excellent care of all our vehicles. Rep was very supportive of what l wanted checked during this visit. I am going to continue using your dealership. More

by Barbara Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acton Toyota of Littleton responded

Thank you! We are happy to have you as a loyal Acton Toyota customer!

July 06, 2021

I showed up with no appointment because I had a leak/ flat tire. I was out in a bout 90 minutes. Great customer service - thanks More

by Holey128
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 09, 2021 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We look forward to seeing you next time!

July 06, 2021

this dealership is on its way out..it was the very best before the pandemic ...I got out of my car when I arrived and walked inn to a nearly empty servixe area...thankfully Neil Scwartz saw me and called m More

by Burt Mullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NEIL SCHWARTZ....GREAT SERVICE MAN !!!, Glenn Hoffman, Dave Anderson
Jul 09, 2021 -

Acton Toyota of Littleton responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

July 03, 2021

Easy to make the appointment, work done in the time indicated, More

by Tomspauld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Acton Toyota of Littleton responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

...
18
...