Acton Toyota of Littleton - Service Center

Service was excellent, and what I thought was going to be a long wait ended up being a very short one, because of curbside check-in (a very good adaptation to pandemic times). My car was ready when promised! a long wait ended up being a very short one, because of curbside check-in (a very good adaptation to pandemic times). My car was ready when promised! More

Consistently excellent service. Ease in and out. Knowledgeable staff and techs. Responsive and keep you informed. Definitely concern for your car. Feel comfortable leaving car to be worked on. Knowledgeable staff and techs. Responsive and keep you informed. Definitely concern for your car. Feel comfortable leaving car to be worked on. More

Viri Serratos, my service rep, was excellent. She was very attentive, made check in easy, and explained the additional work needed so I could easily understand it! very attentive, made check in easy, and explained the additional work needed so I could easily understand it! More

Please don’t make me write things when I don’t have anything to say. This becomes extremely annoying. And if this happens again I will not do any further surveys anything to say. This becomes extremely annoying. And if this happens again I will not do any further surveys More

Kim Portillo was very responsive to an issue I flagged with her in a previous phone conversation. I came to the Service Department and she had this matter quickly resolved . As a long time customer of A with her in a previous phone conversation. I came to the Service Department and she had this matter quickly resolved . As a long time customer of Acton Toyota, I appreciate her prompt and courteous service. More

Staff was professional.Would like more shaded places for waiting outside.Why is the Service Department categorized as Other in the drop down found later in the survey? waiting outside.Why is the Service Department categorized as Other in the drop down found later in the survey? More

Leo took care of my scheduling needs in meeting my off campus appointment, while getting repairs completed on my Avalon. He diligently researched, and found one of my repairs to be covered under extended campus appointment, while getting repairs completed on my Avalon. He diligently researched, and found one of my repairs to be covered under extended warranty, thus saving me cost for one of the needed fixes! More

CAme in without an appointment because my tire light came on. THey fit me in and explained I needed 4 new tires. I had been traveling quite a bit and seeing the tires were the original, i wasn't surprised . on. THey fit me in and explained I needed 4 new tires. I had been traveling quite a bit and seeing the tires were the original, i wasn't surprised . I got my new tires and a front end alignment on a friday afternoon of a 3 day weekend , I was going a way and wanted safety . All this without an appointment . More

Capable help, pleasant surroundings.Agent was very Capable help, pleasant surroundings. Agent was very helpful and informative. Would recommend to others anytime. Capable help, pleasant surroundings. Agent was very helpful and informative. Would recommend to others anytime. More

It was easy and Chris was really friendly, they always give good feedback and advice for your car. Doesn’t take too long either which is nice. give good feedback and advice for your car. Doesn’t take too long either which is nice. More