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Acton Toyota of Littleton - Service Center

Littleton, MA

3.7
609 Reviews

609 Reviews of Acton Toyota of Littleton - Service Center

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September 22, 2021

Efficient service experience overall. Pleasant and speedy check-in, accurate estimate for wait time and thorough summary and checkout. Can't say enough about Alicia who was the consummate service professiona More

by JC
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Acton Toyota of Littleton responded

We are glad you had a positive experience! Our team appreciates the feedback!

September 21, 2021

Aging car, lots of miles (~225K), Major cost and I need to make a repair/replace decision. Service department provided valuable data to aide decision. More

by juanmcg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Harding
Sep 21, 2021 -

Acton Toyota of Littleton responded

Thank you for your review! Please let us know how we can do better!

September 21, 2021

Took a long time but service was good I appreciate Took a long time but service was good I appreciate meeting with inspection worker even though inspection were running late More

by stevensbrady
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Sep 21, 2021 -

Acton Toyota of Littleton responded

Thank you for your 5 star review! We appreciate you waiting.

September 19, 2021

Brought my car in for routine maintenance and an issue was found. I was notified promptly and options discussed. Service was great. Leo kept me informed every step of the way. More

by racedogs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
Sep 21, 2021 -

Acton Toyota of Littleton responded

Thanks for the tremendous review! Always happy to help.

September 17, 2021

I came away feeling satisfied, having dealt with a professional. Leo is great. The service department compares favorably to our previous Toyota service folks in Norman, Oklahoma. The one thing differ More

by osbornd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
Sep 21, 2021 -

Acton Toyota of Littleton responded

Thank you for choosing us! We look forward to seeing you again.

September 17, 2021

Service was great, had to wait 10-15 minutes for my car to be brought upfront. More

by rbourassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Acton Toyota of Littleton responded

Thank you for the kind words! We will do our best in the future to alleviate your wait time! We look forward to seeing you again.

September 16, 2021

Was able to get an appointment quickly. One fix was a little pricy, but not bad. The other fix didn't cost me anything. One thing that I REALLY like about Acton Toyota is that things are almost always fi More

by DDM
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Acton Toyota of Littleton responded

Thank you for the kind words! We are always happy to assist!

September 14, 2021

On time. Courteous. Did not try to sell me service I didn’t need.made me aware of sale on tires More

by E.penney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Sep 16, 2021 -

Acton Toyota of Littleton responded

We are glad you had a positive experience! Our team appreciates the feedback!

September 13, 2021

In and out efficiently at 7 AM. Pleasantly greeted. Cell call when complex work. Explanation of work done More

by Cushfam4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Sep 16, 2021 -

Acton Toyota of Littleton responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

September 11, 2021

Always great services. Staff is friendly, personable and helpful. We have been using Acton Toyota of Littleton since 1994…..and have purchase 4 cars. We will continue to use Acton Toyota in the future. More

by ellenrae91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Acton Toyota of Littleton responded

We are glad you had a positive experience! Our team appreciates the feedback!

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