Acton Toyota of Littleton - Service Center

Have been dealing with Acton Toyota Sales & Service for over 10 years and have been impressed by their customer service until my last visit. I went in for an oil change and inspection sticker only to be c over 10 years and have been impressed by their customer service until my last visit. I went in for an oil change and inspection sticker only to be charged $50.00 for replacing a fog light bulb without being asked. The frustrating part is that I had checked that all lights worked prior to bringing it in. Is this how they are making up for lost sales due to low inventory? More

It used to be quite a bit better I couldn’t stop raving about it but they had to cut back on so many nice things such as the best coffee and something nice to go with it . also they used to give you comple about it but they had to cut back on so many nice things such as the best coffee and something nice to go with it . also they used to give you complete free breakfast lunch if you had to wait not partially pay for it now which is kind of cheesy at this point in life especially when you’re purchasing a vehicle that cost as much as a house did years ago partially due to people taking advantage of their offerings which made you feel very comfortable when you were sitting around for 2 to 4 hours waiting for your vehicle which is sad but the people are still very nice! More

My service rep "Eric" got problem resolved & went extra mile to check for warranty coverage. mile to check for warranty coverage. More

Service was greatEmployees are politeStaff works well Service was great Employees are polite Staff works well together Happy with service Thank you Service was great Employees are polite Staff works well together Happy with service Thank you More

Easy, friendly and quick. Their Customer Relations is Great. Have had no problems in the 15 years I have been going there. Great. Have had no problems in the 15 years I have been going there. More

Excellent service job was done well and on time, very reasonable price . Intake process was expedient. reasonable price . Intake process was expedient. More

Excellent in every way. I’ve bought five cars there over the last thirty years and had them all serviced there. My experience has been uniformly excellent. Acton Toyota is by far the best dealership I’ve ev the last thirty years and had them all serviced there. My experience has been uniformly excellent. Acton Toyota is by far the best dealership I’ve ever known. More

Miguel Velazquez handled multiple customers very well-- curtious and efficient to all. Parts department was efficient and provided the necessary info. curtious and efficient to all. Parts department was efficient and provided the necessary info. More

Always a pleasure to visit again after tremendous night at the Bruins game, just one thing, Where are the new cars? Chip problems. Next time. at the Bruins game, just one thing, Where are the new cars? Chip problems. Next time. More

Acton Toyota of Acton is the best dealer experience I’ve had in 45 years of driving. I keep returning for service even though my Prius is 9 years old. Efficient, friendly and competent! I do miss the cafe had in 45 years of driving. I keep returning for service even though my Prius is 9 years old. Efficient, friendly and competent! I do miss the cafeteria but blame that on COVID. More