Acton Toyota of Littleton

Extremely professional and a no nonsense approach to selling cars. Had a fantastic experience with their sales and transaction team. Brian Doney was very knowledgeable and direct. It was a pleasure to d selling cars. Had a fantastic experience with their sales and transaction team. Brian Doney was very knowledgeable and direct. It was a pleasure to do business with him. More

This was the EASIEST car sale process I have ever been a part of. Brian my sales rep was amazing. Super easy to talk to and had a dense knowledge about the car, I purchased. He was honest and straightforwar part of. Brian my sales rep was amazing. Super easy to talk to and had a dense knowledge about the car, I purchased. He was honest and straightforward. Bill the finance man was also super helpful and efficient. I bought my car 10 years ago from the used log down the road. And I will say I will recommend everyone to this dealership. This team was professional and quick. 10/10!! More

Best customer experience I’ve ever had in my life. Everyone in the shop were helpful and attentive. Everyone in the shop were helpful and attentive. More

Horrible experience and a waste of time. One of the most unprofessional businesses I have ever interacted with. One of the most unprofessional businesses I have ever interacted with. More

Acton Toyota makes buying a car easy. Their services are second to none. All of the employees are helpful. Their services are second to none. All of the employees are helpful. More

Had a great experience with this dealership and salesman Tom Downing. The service department is also great. Had no problems changing from old lease to new one. All the employees we interaction with were cou Tom Downing. The service department is also great. Had no problems changing from old lease to new one. All the employees we interaction with were courteous and helpful More

They were nice, professional and accommodating. They respected my intelligence. I was impressed with how well they took care of the van they sold me. They respected my intelligence. I was impressed with how well they took care of the van they sold me. More

Please don’t go to Acton Toyota at Littleton because I gave my Toyota Highlander for alignment but while taking the car, I see there are other warnings sign like collision detection, traction control, Par gave my Toyota Highlander for alignment but while taking the car, I see there are other warnings sign like collision detection, traction control, Parking assist and lane control warnings. I question the service advisor and manager. They responded we didn’t do anything. If they don’t do anything why i am seeing warnings. I have Toyota live connect, I shown the email I got from Toyota connect system as well. But they didn’t acknowledge they fault then I gave the car for diagnostic. They kept the car for 3 days and told me your car computer is acting weird. So I took the car and gave in Bernardi Toyota Framingham for diagnostic within 4 hr, they told the cause of the warning because there is a hit on passengers right corner. It was happen at Acton Toyota. I went to Acton Toyota to ask them. They gave same answer we didn’t do anything we did only alignment. I raised a concern to Toyota as well. They said it third party service center we can’t do anything. Then I have to spend money from pocket for repair. Please be careful with Acton Toyota at Littleton More

Brian Doney made the whole buying process quick, easy and fun. He’s very knowledgeable and wasn’t pushy at any point. The whole dealership team clearly know how to make car buying experience stress free. I fun. He’s very knowledgeable and wasn’t pushy at any point. The whole dealership team clearly know how to make car buying experience stress free. I would shop here again. More

The primary sales associate Oren Goldstein, who I worked with was friendly, responsive, competent, and low pressure. A car of the model, color and options that I wanted was found for me fairly quickly compa with was friendly, responsive, competent, and low pressure. A car of the model, color and options that I wanted was found for me fairly quickly compared to market supply. The facility was mostly clean and well organized. The dealership location is relatively convenient for me to get to. The trade in process for my old vehicle was convenient but I felt the car was with more than I was given. Cons: I did not like paying a market adjustment on top of the MSRP and that is wholly the decision of the dealership, not the manufacturer. I do feel like all of the Toyota dealers are unnecessarily taking advantage of the customers because of the current limitations in new car supplies on the market. I place this dissatisfaction on the owners and Managment at the dealership. The final sales/financing associate Brendan, was friendly as well but was clearly trying to get me to buy more services than what I had already paid at the final signing. I found it strange that the dealership was also trying to sell me auto insurance even through I said I didn’t want it. The auto registration process was slower than expected due to delays with the administrative process that caused me to make an extra trip to the dealer. The inspection machines in the service department were down when I came for registration. This also caused me to make another trip to the dealer/service area to get my inspection done within the state required 7 day window. Overall the buying experience was a good experience in spite of the cons listed. More