Acton Toyota of Littleton

I just got my 5th lease through Acton Toyota. Service before that with purchased truck Service before that with purchased truck More

Great Customer Service. Junior did a great job and kept me informed throughout the entire process. Junior did a great job and kept me informed throughout the entire process. More

*This review is NOT a reflection on my personal experience with my salesman. Naithan was responsive, answered all my questions promptly, and was incredibly nice and friendly. My complaint is about experience with my salesman. Naithan was responsive, answered all my questions promptly, and was incredibly nice and friendly. My complaint is about the dealership itself*  All 3 of my previous cars have come from Acton Toyota, so I was really hoping to get a new one from them this time around. Their customer service is great, and I have no complaints about my salesperson. He was kind and prompt in responding to questions and e-mails. However, asking for a $2k upcharge above MSRP on any kind of Corolla is simply not right. I was looking for an in-demand model, yes (LE Hybrid and AWD), but my quotes for the same exact car at different MA/NH dealerships have been significantly lower. There are other places around here with either smaller markups or no markup at all that will be able to find you your car in the same amount of time -  or in my case, faster. I will also note - the markup was never expressly pointed out to me - it was up to me to notice the discrepancy in the VSPEC vs the Quote, in which the additional charge was not itemized. Sneaky. Due to this experience, not only am I not sticking with them for this car, I will never come back to Acton Toyota after years of loyalty. Dealerships taking advantage of the consumer during this time of low inventory will be remembered when the market turns and they have a surplus. Sorry, it's not an excuse for corporate greed, especially when there are other options around! :)  More

Very easy to help me find the right vehicle and work with pricing options. Paul Healey was my sales rep and did a great job making a video tour of the car and answering my questions pricing options. Paul Healey was my sales rep and did a great job making a video tour of the car and answering my questions More

Always a pleasant experience. John Bernard was great to work with handling my lease trade in and getting me into my new lease. John was very thorough explaining the whole proces John Bernard was great to work with handling my lease trade in and getting me into my new lease. John was very thorough explaining the whole process. When I picked up the new car he went over everything in detail. The finance department was great as well. More

Excellent experience. Neil Peaboby was a pleasure to work with. He was honest and up front throughout the purchase. Neil Peaboby was a pleasure to work with. He was honest and up front throughout the purchase. More

Great service. Met demands and worked efficiently to get our vehicle. Oren was great. Nice guy. Met demands and worked efficiently to get our vehicle. Oren was great. Nice guy. More

I have purchased about five cars from this dealership just purchased a new 2023 Toyota Camry the dealer wanted 5000.00 over list price there was no discount from the sticker price I told the manager this just purchased a new 2023 Toyota Camry the dealer wanted 5000.00 over list price there was no discount from the sticker price I told the manager this would be the last car I will purchase from Acton Toyota I is not my fault that Toyota has a supply problem if this is how Toyota takes care of its customers this will be the last Toyota that we will purchase and I will tell all my friends and Facebook friend about my experence More

They were efficient, answered my numerous questions, and there was a minimal amount of "high pressure salesmanship". They made the process almost easy. I' do it again -- but I plan to keep my new Venza for there was a minimal amount of "high pressure salesmanship". They made the process almost easy. I' do it again -- but I plan to keep my new Venza for a long time. More

Very nice experience. Very happy with our Salesman, Brian Doney. He went above and beyond. Very happy with our Salesman, Brian Doney. He went above and beyond. More