Acton Toyota of Littleton

Naithan was kind, responsive, helpful, patient, and thorough. Made the process so much better. Thank you, Naithan! thorough. Made the process so much better. Thank you, Naithan! More

Very good experience buying a new car. Nathan, the salesman, was especially helpful, patient and knowledgeable. Nathan, the salesman, was especially helpful, patient and knowledgeable. More

Very pleasant to work with I would definitely purchase another vehicle from them my family has been going to them for years excellent service another vehicle from them my family has been going to them for years excellent service More

(Review of Service Department) As a local business owner, we have been a long-time customer of Acton Toyota of Littleton in MA. However, the quality of service significantly changed for the worse when the d we have been a long-time customer of Acton Toyota of Littleton in MA. However, the quality of service significantly changed for the worse when the dealership transferred to new ownership. I was on hold for 20 minutes the other month when simply trying to schedule an oil change / tire rotation for one of our trucks. Some service reps are nice people, but, too many of them are very rude and difficult to work with. People working in the customer service area of the service department simply don't seem happy. On average, about half of my visits over the last two years or so have been stressful and very unpleasant. Other past customers whom we know in the Littleton, Acton, Westford area have already switched to having their cars serviced by other dealers or local mechanics. Unfortunately, we are now looking to switch as well. Life is too short to give our business to a dealership with people who do not treat their customers with respect. Very sad given the fact that the services department in this dealership was one of the best I've ever seen back when it was under previous ownership. But, today - that is no longer the case. More

Absolutely no high sales pressure talk. Didn’t try to sell features we do not want or need. Low key! Didn’t try to sell features we do not want or need. Low key! More

Honest, salesman found the cars we were looking for in a timely manner. He was helpful sharing his knowledge of different used brands/models for us to buy the cars that best met our needs. Would go to this timely manner. He was helpful sharing his knowledge of different used brands/models for us to buy the cars that best met our needs. Would go to this salesman and dealer again when we are next looking for a vehicle. More

Robert did a great job working with us to make our car buying experience as smooth as possible. buying experience as smooth as possible. More

Tom Downing worked with me from the start on getting my new vehicle. Tom was very professional, knowledgeable, and helped me through the process from start to finish. All of the other people on the team (f new vehicle. Tom was very professional, knowledgeable, and helped me through the process from start to finish. All of the other people on the team (finance, maintenance and insurance representatives) were also very helpful too. It was a comfortable, no pressure environment that allowed me to make confident decisions regarding my purchase. More

I was treated well (as opposed to other dealerships I’ve visited) and the communication was good. visited) and the communication was good. More

Everyone is very transparent and helpful with the entire process. Even when it’s very busy they find the time to explain everything, and they make sure you are comfortable with the terms. I have bought prev process. Even when it’s very busy they find the time to explain everything, and they make sure you are comfortable with the terms. I have bought previous vehicles from Acton, and I will continue to. More