Acton Toyota of Littleton

I had a good expereince buying a used Toyota Sienna at Acton Toyota. They met my price with no real haggling and did not push a lot of extra warranties or other things on me. They also did the small stu Acton Toyota. They met my price with no real haggling and did not push a lot of extra warranties or other things on me. They also did the small stuff like fix a few minor problems found during inspection, provided complete documentation, provide a remote control for the rear entertainment center that was missing, and fix a wiper blade that broke a week after buying it. I give them a good rating on all counts with excellent for customer service and friendliness. More

We enjoyed our experience at Acton Toyota and dealing with Bob Rabb. Bob was very helpful from the internet price quote to finding me the specific car I wanted. He didn't include any hidden costs the in with Bob Rabb. Bob was very helpful from the internet price quote to finding me the specific car I wanted. He didn't include any hidden costs the internet price he quoted us was the price we paid for the car. There was no high pressure sales tactics. He was funny and if he didn't know the answer to one of our questions he found someone who could. He actually made our purchase of our 2007 Sienna Limited AWD a very informative and fun experience. Acton Toyota also has a very organized system to pick up your car. There was no fumbling to find our paperwork; everything was organized and ready for us. I am happy that we found Bob Rabb and Acton Toyota. More

I went to four dealers shopping for a car. Only at Acton Toyota did I feel comfortable with the sSalesperson, Andrew Snyder and Ken Koller the Finance Manager. The discussed and reviewed all the terms. The Toyota did I feel comfortable with the sSalesperson, Andrew Snyder and Ken Koller the Finance Manager. The discussed and reviewed all the terms. The car was delivered as expected. Of course, I would've always liked a lower price! More

Our family, including my middle-schooler, all agreed on buying a reliable family car with economic fuel engine. After a thorough research for all the sedans around, we nailed down to Toyota Camry Hybrid. W buying a reliable family car with economic fuel engine. After a thorough research for all the sedans around, we nailed down to Toyota Camry Hybrid. We filled in some surveys on the online autodealer, and instantly got messages from Acton Toyota, followed by other dealerships. With the weekly communication with various dealerships, we picked the Acton Toyota as our first tryout. The reason is simple. We've purchased two new vehicles before, and this is the first one that was open in price and incentive, with possible room to negotiate. The claim that "no pressure" has been remained true, all through the purchase process. We even traded in our Honda with high milage, with satisfying price. Overall, we've had excellent experience with Mr. Hsu, and his team members. We are really happy about the car as well. It has the right decision for us to pick Toyota Camry hybrid and to pick Acton Toyota for the purchase. Thanks. More

My wife and i just bought a 2007 prius from Acton. Everything about the experience was great. I highly recommend these guys. In fact, if you are anywhere in the area, I wouldnt even consider any other Everything about the experience was great. I highly recommend these guys. In fact, if you are anywhere in the area, I wouldnt even consider any other dealer. I called around to others and took some lumps with sleezbag salespeople, only to end up at Acton. they gave me a good quote on the phone (go through internet sales) and delivered when i got there. they gave me a fair price for the trade-in (not high but fair) - which i am sure other dealers would have screwed me on to make up for a lower quoted sale price... bottom line, go here; it's worth the extra miles. More

I have purchased three new Toyotas (2 Corollas and 1 Camry) from Acton Toyota. My son has purchased two (1 highlander and 1 four runner). For all 5 deals, Acton Toyota gave the very best price and overa Camry) from Acton Toyota. My son has purchased two (1 highlander and 1 four runner). For all 5 deals, Acton Toyota gave the very best price and overall deal of all the area Toyota dealers. I also have my 2005 Camry serviced at Acton toyota. Their service department is very trustworthy and is first rate. They simply do excellent work, do only what is needed and do not tack on any "extras." Their service department is more than competitive with any other auto shop in the area. They also service my 2002 Honda Civic with no complaint. I am very happy with Acton Toyota. More

I went through the Internet Sales division. My original request was very specific, a Camry CE with traction control and stability control. Norm Wagner said that that vehicle didn't exist, yet a New Hampsh request was very specific, a Camry CE with traction control and stability control. Norm Wagner said that that vehicle didn't exist, yet a New Hampshire dealership and Acton both said that they could order one. However, since it was an unusual request (not sure why), the CE would have been almost the same price as the LE, so I ended up going with the LE. Acton Toyota quoted me the lowest price of the 3 dealers that I called, so I went with them. I dealt with Ken Hsu, who was very professional and courteous. The transaction went very smoothly, and the car arrived in the delivery range that they promised. I had specified that the car not have any dealer advertisements affixed, and the car arrived as specified. The only hiccup is that we picked up the car at night, and no one noticed that the front passenger hubcap was missing. Additionally, some paperwork for trading in my vehicle was placed in the wrong car (again, probably due to picking up the car at night, which is something one should avoid). So things can go wrong anywhere, but the question is how does the dealer handle the mistake? Ken Hsu handled the situation very professionally, and made sure I got the replacement hubcap, no questions asked. He also worked on his day off to expediate the registration process, which was very kind of him. His follow-up was excellent. I gave Acton Toyota a "4" on pricing because they gave me $1,200 for my 1995 Corolla, with 120,000 miles on it. The car I felt was in excellent shape, and felt I would get more in trade than what they gave me. Originally, they said that $800 or $1,000 would be more fair, but I still have a feeling that they made more off the trade-in than they did selling me the car. I realize of course I could have sold the car myself and got more money. Overall, my experience was very positive, especially when compared to Norm Wagoner. Doug W. More

Wellington Pereira in Internet Sales was friendly, helpful, provided a test drive and answered all my questions without any pressure to purchase. The sale and delivery went very smoothly and the pric helpful, provided a test drive and answered all my questions without any pressure to purchase. The sale and delivery went very smoothly and the pricing was right between the invoice and the MSRP. The trade-in was a little underpriced but they took care of returning the plates, some issues with the title, etc. for me which was extremely convenient. The only downside in the whole transaction was the bit of a hard sell on the extended warranty in the back office with another Toyota employee. More

I have purchased 3 vehicles from Acton Toyota-my most recent purchase was online and went very well. Dealer gave me a fair price on my trade and the car and were very straightforward in dealing with me. recent purchase was online and went very well. Dealer gave me a fair price on my trade and the car and were very straightforward in dealing with me. I have been to other Toyota dealers and been turned off by high pressure sales games-Acton Toyota is NOT like that and a good place to get a car. More

I found a website that would give me auto quotes and within a hour Eric emailed me and then followed up with a phone call. We discussed my needs, found some cars, and made a selection - all over the ph within a hour Eric emailed me and then followed up with a phone call. We discussed my needs, found some cars, and made a selection - all over the phone and via the internet. All I had to do was show up and sign a few papers, which took about 2 minutes. The next day I picked up my car. This was by far the best car buying experience I've ever had in over 20 years. Eric was very helpful and knowledgeable More