Acton Toyota of Littleton

I have purchased three new Toyotas (2 Corollas and 1 Camry) from Acton Toyota. My son has purchased two (1 highlander and 1 four runner). For all 5 deals, Acton Toyota gave the very best price and overa Camry) from Acton Toyota. My son has purchased two (1 highlander and 1 four runner). For all 5 deals, Acton Toyota gave the very best price and overall deal of all the area Toyota dealers. I also have my 2005 Camry serviced at Acton toyota. Their service department is very trustworthy and is first rate. They simply do excellent work, do only what is needed and do not tack on any "extras." Their service department is more than competitive with any other auto shop in the area. They also service my 2002 Honda Civic with no complaint. I am very happy with Acton Toyota. More

I went through the Internet Sales division. My original request was very specific, a Camry CE with traction control and stability control. Norm Wagner said that that vehicle didn't exist, yet a New Hampsh request was very specific, a Camry CE with traction control and stability control. Norm Wagner said that that vehicle didn't exist, yet a New Hampshire dealership and Acton both said that they could order one. However, since it was an unusual request (not sure why), the CE would have been almost the same price as the LE, so I ended up going with the LE. Acton Toyota quoted me the lowest price of the 3 dealers that I called, so I went with them. I dealt with Ken Hsu, who was very professional and courteous. The transaction went very smoothly, and the car arrived in the delivery range that they promised. I had specified that the car not have any dealer advertisements affixed, and the car arrived as specified. The only hiccup is that we picked up the car at night, and no one noticed that the front passenger hubcap was missing. Additionally, some paperwork for trading in my vehicle was placed in the wrong car (again, probably due to picking up the car at night, which is something one should avoid). So things can go wrong anywhere, but the question is how does the dealer handle the mistake? Ken Hsu handled the situation very professionally, and made sure I got the replacement hubcap, no questions asked. He also worked on his day off to expediate the registration process, which was very kind of him. His follow-up was excellent. I gave Acton Toyota a "4" on pricing because they gave me $1,200 for my 1995 Corolla, with 120,000 miles on it. The car I felt was in excellent shape, and felt I would get more in trade than what they gave me. Originally, they said that $800 or $1,000 would be more fair, but I still have a feeling that they made more off the trade-in than they did selling me the car. I realize of course I could have sold the car myself and got more money. Overall, my experience was very positive, especially when compared to Norm Wagoner. Doug W. More

Wellington Pereira in Internet Sales was friendly, helpful, provided a test drive and answered all my questions without any pressure to purchase. The sale and delivery went very smoothly and the pric helpful, provided a test drive and answered all my questions without any pressure to purchase. The sale and delivery went very smoothly and the pricing was right between the invoice and the MSRP. The trade-in was a little underpriced but they took care of returning the plates, some issues with the title, etc. for me which was extremely convenient. The only downside in the whole transaction was the bit of a hard sell on the extended warranty in the back office with another Toyota employee. More

I have purchased 3 vehicles from Acton Toyota-my most recent purchase was online and went very well. Dealer gave me a fair price on my trade and the car and were very straightforward in dealing with me. recent purchase was online and went very well. Dealer gave me a fair price on my trade and the car and were very straightforward in dealing with me. I have been to other Toyota dealers and been turned off by high pressure sales games-Acton Toyota is NOT like that and a good place to get a car. More

I found a website that would give me auto quotes and within a hour Eric emailed me and then followed up with a phone call. We discussed my needs, found some cars, and made a selection - all over the ph within a hour Eric emailed me and then followed up with a phone call. We discussed my needs, found some cars, and made a selection - all over the phone and via the internet. All I had to do was show up and sign a few papers, which took about 2 minutes. The next day I picked up my car. This was by far the best car buying experience I've ever had in over 20 years. Eric was very helpful and knowledgeable More

Great car buying experience. Wished we could have gotten a little more $$$ on our trade, but overall, one of the best dealerships I've worked with. a little more $$$ on our trade, but overall, one of the best dealerships I've worked with. More

Dave Rodger, in Internet Sales was a pleasure to work with to acquire a new Highlander in our choice of color. During the two months of searching for the right car he kept in touch with us without any p with to acquire a new Highlander in our choice of color. During the two months of searching for the right car he kept in touch with us without any pressure for us to make a decision. He carefully described the car's features and obtained models for us to test drive. The "obligatory" discussion of extended warranty and other extras with the sales manager was presented in an informative but pressure-free manner. Follow-up calls and emails by various management personnel after delivery were welcoming and sincere as they invited any comments or concerns we might have. We are very happy with the vehicle and intend to bring it to Acton Toyota for scheduled maintenance. More

From the time of the first interaction (internet sales) with Acton Toyota my interaction was most positive. The sales staff was always courteous and helpful and knowledgeable about the product they were s with Acton Toyota my interaction was most positive. The sales staff was always courteous and helpful and knowledgeable about the product they were selling. They were excellent at follow-up. They held to the price offered throughout the entire sales transaction and I had the feeling that I was doing business with a dealership with high integrity......something of highest importance to me in doing business. I'd highly recommend both the dealership and the vehicle purchased to others. More

Fantastic Buying Experience! We purchased a new Prius hybrid through Acton's Internet Sales office, which is a separate entity/building located in the small strip plaza adjacent to the main dealership. hybrid through Acton's Internet Sales office, which is a separate entity/building located in the small strip plaza adjacent to the main dealership. Acton was the only dealership who had Hybrids in stock and available. Ben Koller was the consumate professional who was extremely knowledgable, handling our questions and needs with the utmost professionalism. Everything was straightforward including the price! If your looking for a hassle free buying experience, I would highly recommend both Ben and Acton Toyota Internet Sales. More

My experience is limited to their internet sales dept. Very straight forward bunch with a no price haggle policy, a decent price and it made my buying experience a very pleasant one. I would recommend Very straight forward bunch with a no price haggle policy, a decent price and it made my buying experience a very pleasant one. I would recommend them highly. More