Acton Toyota of Littleton

Working with Bree was a great experince that I would do again. I already went to Acton Toyota for service on my 04 Tundra. When I decided to get a Prius, I wanted the same service for a purchase. I request again. I already went to Acton Toyota for service on my 04 Tundra. When I decided to get a Prius, I wanted the same service for a purchase. I requested a quote from both Acton Toyota and Ira Toyota. The Ira Toyota response was playing games, inflating their invoice price, wouldn't give me a real number, and said they had the car in stock when they didn't. In contrast, Acton Toyota gave me a specific quote, told me all their fees that were or were not included. Bree was great to work with. I got the car when and as promised. Thanks for a great job. -Jonathan More

Very friendly, helpful through the whole process. Great service and new car orientation. Salesperson was very helpful with my special needs during the sales process, i.e. lunch break and expedited delivery service and new car orientation. Salesperson was very helpful with my special needs during the sales process, i.e. lunch break and expedited delivery due to work considerations. More

Having dealt previously with Carl McPhee in buying my husband's Tacoma with the internet sales department, we were pleased to be able to do business with him again when I was in the market to replace my husband's Tacoma with the internet sales department, we were pleased to be able to do business with him again when I was in the market to replace my vehicle with a Corolla. Carl bent over backwards to try to make this experience a good one for us, and he was excellent. I appreciated the lack of high-pressure sales tactics and the honest friendliness. He efficiently helped us consider several options and we are very happy with the one we settled on. I love my new Corolla! The sales aspect of this purchase was wonderful, and I am enjoying my new ride. However, the finance process was far less efficient. The night we came in to sign on my Corolla, Carl had everything ready at the time of our appointment, but we had to wait over an hour for a finance representative to be ready, and even then the one we had the 6:00 appointment with was not free to see us. We had to be shuffled to another building and wait for a different finance rep to take care of us, and then found that we had been approved for the wrong amount on the loan ($5000 less than the vehicle price, and it was not because of bad credit, that was finance-guy error). Everyone was very apologetic, but it really seemed WRONG to wait that long when we had an appointment,and when Carl had everything set up for us. Carl did take the time to trek back and forth between buildings to set up the final paperwork, and we appreciate that since it was only about 14 degrees out. He skipped his own dinner time to help us out. I would highly recommend dealing with Carl to anyone in the market for a Toyota. In spite of the extra long wait with finance, Acton Toyota still offers the best car buying experience I've ever had. More

I purchased a Sienna several weeks ago from Juliana Chaves via the internet. Unlike other car buying experiences, this one was easy, quick, and hassle free. By far, they had the best price on the Sien Chaves via the internet. Unlike other car buying experiences, this one was easy, quick, and hassle free. By far, they had the best price on the Sienna we wanted - fully loaded , all wheel dive and gave us a fair value for out Honda trade-in. We went to the dealership to just look at the Sienna but when we got there, decided to purchase the Sienna and take it home because we were so impressed with the quality of service and with the Sienna. After a week there was an incident with the rear hatch opening and closing - everyone was very helpful in fixing the problem and the response and follow up by Juliana was great. I highly recommend them as a place to purchase any model of Toyota. Over all, we had a very good experience with them and strongly recommend Juliana Chaves in internet sales. More

I had heard through the grapevine at work that Acton Toyota was the place to get the best deal on a new Toyota, and that the internet approach was best for getting the best deal stress-free. So a year- Toyota was the place to get the best deal on a new Toyota, and that the internet approach was best for getting the best deal stress-free. So a year-and-a-half ago, I purchased a new Corolla and found the experience even better than advertized by my co-workers. When I was in the market last week, when my older Avalon started showing its age, I went confidently back to the internet folks at Acton Toyota. This time I was looking for a lease and asked about another Corolla. Steve accommodated my wishes and provided a very good car for my consideration. However, he also suggested I consider a new Camry, since the residual value would be higher and the monthly lease payment would be about the same. Was I very pleasantly surprised by the whole experience. I got a better car for the same price and Steve's competence, diligence, and friendliness were all outstanding. I also got what I considered good value for my trade-in. I highly recommend Acton Toyota. It really is the best place in the area (it's not the closest for me--I came from three towns away) to get a great car, at a very competitive price, from people who go out of their way to make the process enjoyable and truly hasstle-free. More

I purchased a Prius from Steve via the internet and the experience from the very beginning was excellent. They had the best price on the car I wanted and gave me a fair value for my trade-in. The purchas experience from the very beginning was excellent. They had the best price on the car I wanted and gave me a fair value for my trade-in. The purchase was very easy, the car was ready when I needed and the delivery was painless and thorough. I highly recommend them as a place to purchase any model of Toyota. John More

I went to Acton Toyota because my dad had a good experience. I was able to walk around the lot without being "attacked" by a sales person. When I was ready, Steve approached me and let me test dri experience. I was able to walk around the lot without being "attacked" by a sales person. When I was ready, Steve approached me and let me test drive my desired car. The first thing that impressed me was that there wasnt any haggling. I got a straight forward and acceptable offer. That was a relief. Steve went right to work to find the exact car I wanted with the options I requested and it was ready for pick up on the day he promised along with a thank you gift (GPS)!!! I was so happy and love my Toyota Scion tC!! I would definitely recommend Acton Toyota and Steve Augusta to anybody that wants to buy a car without the usual hassle you get from other car dealers. More

I bought my new Sienna three days ago. The people I dealt with, especially the internet sale person- Ken Hsu, are honest and very friendly and also very effective. It took less than an hour to get the deal d with, especially the internet sale person- Ken Hsu, are honest and very friendly and also very effective. It took less than an hour to get the deal done. There was a small incident before I went to pick up my car. They found a scratch on the front bumper and notified me immediately. They told me that they were going to repair it. I was certainly unhappy with that. Nobody would want their brand new car to be scratched. After I talked to the manager, they promised they would replace the bumper with a new one. So it was a happy ending. Over all, I had a very good experience with them. If you are considering buy a Toyota, I will strongly recommend Ken Hsu to you. You will not be disappointed. More

I have bought three Camrys and one Highlander over the past 15 tears or so from Acton Toyota. They are honest, straight forward and easy to deal with. This is the place to buy your next car, new or used past 15 tears or so from Acton Toyota. They are honest, straight forward and easy to deal with. This is the place to buy your next car, new or used. My last sales experience was with the Internet Sales Team - Bob Rabb being the contact. I recommend him as a salesperson to go to. DRS Ayer, MA More