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Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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It took a little longer than I would have liked ... no fault of the dealership as I chose a vehicle that was a little more unique than most around New England ... but Steve and his staff did a great job i fault of the dealership as I chose a vehicle that was a little more unique than most around New England ... but Steve and his staff did a great job in getting the vehicle to me and making the change in registration, inspection stickers etc, very easy. The new truck is great and I look forward to having it serviced at Acton. More
My experience purchasing a car could not have been better. The dealership and Steve Jensen exceeding all of my expectations. I would recommend your dealership to anyone and will buy cars from you ag better. The dealership and Steve Jensen exceeding all of my expectations. I would recommend your dealership to anyone and will buy cars from you again. More
After wasting hours at a large dealer in Norwood trying to get straight answers with no tricks, it was a pleasure to deal with Acton Toyota. I asked in email for the price they would offer (not MSRP) of v to get straight answers with no tricks, it was a pleasure to deal with Acton Toyota. I asked in email for the price they would offer (not MSRP) of various prius option packages and got it without hesitation. And the prices were good. When I tried asking the same question at the other dealer, I couldn't get a straight answer. I had to sign that I would buy to see a price, then some manager behind the curtain said "no" to that price and there was a new price. I don't need these games. I also asked that they try to process my paperwork and get new plates all in one day. It was the last day of the year and they were swamped, but they did it. More
At first I was skeptical of the idea of an "internet" car purchase. After filling in a simple form, I received an answer via email within one hour from a very competent woman named Juliana. She and Acton To purchase. After filling in a simple form, I received an answer via email within one hour from a very competent woman named Juliana. She and Acton Toyota took the pain and suffering out of the car-buying process. My husband came along for the test drive, but Juliana didn't do the usual car salesperson trick of selling to the husband. She knew that I was the buyer, and focused her attention on my concerns. Brava, Juliana! No one at Acton Toyota applied the "hard-sell" tactic. My husband and I were left alone until we asked for help or clarification of a spec on the car. We went in to buy a Prius, but came home with a Camry Hybrid instead. No "wheeling dealing" techniques, no "I've got to run this past my sales manager". Juliana WAS Acton Toyota for us. Thanks for the great customer service. More
I wanted a new Prius and took the internet approach. In the end, I bought from Acton even though it was a less convenient location w.r.t. home/work. In 1992 I bought a Saturn partly because of the hassl the end, I bought from Acton even though it was a less convenient location w.r.t. home/work. In 1992 I bought a Saturn partly because of the hassle free environment. I bought additional Saturns in 2002 and 2003. I am impressed with Acton Toyota in that they provide quotes which do not change, they say how long the quotes are valid (several weeks in my case), and told me upfront about the extra charges (registration transfer and doc fee). They also provided the best price on the model I wanted. Even one of the Saturn dealers did not match this openness. Kudos to Juliana Chaves and Bob Rabb. More
I had a very narrow window to time to invest in my 'previously owned car' buying experience and Chris listened to my needs, and promptly identified suitable vehicles in my price range and feature list 'previously owned car' buying experience and Chris listened to my needs, and promptly identified suitable vehicles in my price range and feature list. We were in a car and testing it within 1 hour of walking in the door. That was the car I bought & 2 1/2 months later I am very happy I made that deal. I would highly recommend Acton Toyota; Chris and the entire sales and financial team. I haven't been for any service yet, which again speaks to the Toyota experience, but I expect that part of the business to perform equally professional. Thank you Acton Toyota and Chris Johnson for making this a positive experience for me. More
Very friendly service from the Internet Sales division. (I didn't have any interaction with the regular sales division... so they might be good, too.) The sales person, Ken, was very good at listening to (I didn't have any interaction with the regular sales division... so they might be good, too.) The sales person, Ken, was very good at listening to what I was looking for and worked hard to meet my expectations and price. We bought our first car at Acton Toyota in May, after speaking to four other dealerships. We bought our second Toyota in December, but only went to Acton. I've found that the service department is friendly, too. More
Very friendly sales staff with a low preasure approach to auto sales. I strongly recommend that you give Acton Toyota and Bob Rabb consideration. auto sales. I strongly recommend that you give Acton Toyota and Bob Rabb consideration. More
We had a great experience with Acton Toyota. The sales process was easy, Ken and the other staff were all very friendly and we're extremely happy with our new 4Runner. I recommend them to anyone looking process was easy, Ken and the other staff were all very friendly and we're extremely happy with our new 4Runner. I recommend them to anyone looking for a Toyota. More