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Acton Toyota of Littleton

Littleton, MA

4.4
3,687 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,687 reviews

May 27, 2008

I used the actontoyota.com sales team. It was a simple process. They emailed me several price quotes (many dealers would not give me quotes over email)and I arrived drove a couple of RAV4s and had a deal More

by Jarod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianna, Ben, Ken
May 23, 2008

I was asked to write this review by the salesman. I I was asked to write this review by the salesman. I purchased a 2008 Prius (with trade in). I was completly happy with the process. There were More

by sherm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Farnsworth, Bob Rabb
May 21, 2008

Wellington lived up to his reputation on Dealer Rater in providing excellent service from the beginning to the end. This is our 5th Toyota we have purchased from Acton Toyota in the past 9 years and it was More

by mmdpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wellington
May 21, 2008

Acton Toyota New Car Sales Experience - I knew exactly what I wanted and went to 4 dealers and said give me your best price on a 2008 Prius package #2. Acton Toyota was very responsive and friendly. They More

by gparadis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl
Jun 11, 2008 -

Acton Toyota of Littleton responded

I sat down with our GM to further evaluate the vehicle and determine whether our initial appraisal figure was accurate. We will admit upon further analysis that our appraisal was low. Please know that our number was influenced heavily by the current and expected future market of larger trucks due to increasing gas prices. We do not and never will attempt to lure people into our dealership only to "low ball" them during their trade appraisal. (Not that you made any such accusations and we thank you for it). In this particular case, it looks like we made an error and lost a sale as a result. We are pleased to hear that you were successful in finding another dealer to assist you with your Prius purchase. We wish you well with the purchase and hope that things run smoothly for you. Should you have any additional comments please do not hesitate to contact me. I will be happy to assist. Respectfully, Ben Koller 978-881-0837 ben.koller@actontoyota.com

May 13, 2008

This review might seem a bit odd because I actually did not buy my vehicle from Acton because the vehicle was not available and I live quite a distance from the dealership. I will say that the price quote More

by DebD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Clarke
May 12, 2008

I want to take this opportunity to share with you my pleasurable experience with purchasing my 2008 Tundra from Acton Toyota. It was a pleasure working with Steve Jensen from the Internet Team. This was More

by Michaelh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jensen
May 12, 2008

I found these people to be exilant and easy to deal with, no high pressure. Know their product. When they talk they talk with and not at you. I,ll send my friends. P.S. My salesman was Bob Rabb I also delt w More

by boblascola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rabb & Frank Mazzeo
May 12, 2008

This review is written after my second purchase from Acton Toyota through Carl McPhee (actontoyota.com). I found again the purchase of our 2nd vehicle to be as direct, honest, and hassle free as the fir More

by Whynot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl McPhee
May 11, 2008

I had a very positive experience in upgrading my 2000 Tacoma to a 2008 model. My 8-year old truck with 71K miles was running great and I was planning to keep it for a long time. Then I learned (from To More

by bellteda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
May 11, 2008

I recently purchased a vehicle from Acton Toyota and it has been a thoroughly enjoyable experience. I am giving them an excellent rating so that prospective customers will know how well they can expect to More

by John J. Donahue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Clarke and Peter Rakauskas
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